In_senior Associate_servicenow Developer _gcc_advisory_bangalore

Seasoned ServiceNow Developer

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionize industries and deliver exceptional user experiences.

Responsibilities:

• Extensive hands-on experience in configuration and implementation of at least two ServiceNow modules (CSM, ITSM, HR Service Delivery, ITOM, GRC, or APP Engine)
• Deep technical understanding of ServiceNow core platform capabilities
• Able to understand complex customer requirements and design effective solutions for the same
• Hands on experience with third party & web services integration (SOAP and REST)
• Strong technical skills on web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
• Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
• ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment
• Understanding of ITIL framework
• Experienced to work in Agile software development environments
• Very good communication & presentation skills, proactive mindset and capacity to learn and work independently

ServiceNow CSA Certification is mandatory

Mandatory skill sets:

• Interact with external customers and development of robust and performant solutions
• Create solutions keeping architecture & best practice principles in mind for new business requirements
• Focus on delivering the solution as configurable and provide alternate solutions wherever possible

Preferred skill sets:

• Experience of rolling out-out standard mobile applications available on ServiceNow
• Experience on implementing chatbots and AI
• Knowledge of DevOps & automated testing
• Service Portal development in ServiceNow
• Experience in working on public clouds – AWS, Azure, GCP etc
• Experience in Product evaluation
• Integration experience with infrastructure monitoring solutions
• Exposure in defining UX
• ITIL & ServiceNow certified

Years of experience required: 4+

Education qualification: B.E/ B.Tech

Degrees/Field of Study required: Master of Engineering

Certifications (if blank, certifications not specified)

Required Skills: IT Service Management (ITSM)

Optional Skills: Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements: Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date: June 4, 2026