Salesforce Consulting Generalist
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Responsibilities:
- Work closely with project team to understand the requirements, understand the user stories and convert them into Test Scripts (covering both positive and corner/ negative scenarios)
- Analyse requirements and prepare a query list. If requirements are unclear, able to ask meaningful questions that will yield more information and help perform testing effectively
- Participated on the Agile Scrum Meetings and Requirement discussions (user story Walkthrough)
- Be able to execute the Test Scripts, record and share the Test Results with internal/ external teams
- Be able to create and execute User Acceptance Test Scripts
- Be able to perform Manual testing and also have functional knowledge around Automation testing and be able to perform the Automation testing
- Understands the various types of testing (phases) and is able to support the test creation and execution - (including but not limited to Smoke Testing, System Integration Testing, Functional Testing, Load & Regression Testing, Sanity Testing)
- Be able to work on test management tools like (including but not limited to JIRA/ ALM)
- Good communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical teams.
- Apart from Salesforce, should be able to test the related Web and Mobile Technologies
- Liaise with the Development team/ leads in identifying and clarifying potential challenges in functionality
- Ensure Delivery standards and practises are followed by you
- Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable)
- Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager (including but not limited to Sales, Service, Community Clouds)
Mandatory skill sets: Salesforce QA
Preferred skill sets:
Minimum Certifications:
Salesforce Administrator
2 or more Superbadges per quarter
Years of experience required: 2-4 Years
Education qualification: B.Tech/B.E.
Required Skills: Automation Testing, Manual Testing, Salesforce.com Consulting
Optional Skills: Salesforce Administration
Job Posting End Date: August 27, 2025