In - senior Associate - salesforce Services Sales - gcc - advisory - bangalore

Salesforce Services Sales

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities:

• Identify and develop new business opportunities for Salesforce implementation, customization, integration, and support services.
• Build and maintain strong relationships with potential and existing clients to understand their business needs and position Salesforce solutions effectively.
• Collaborate with technical teams to develop proposals, presentations, and tailored solutions that address client requirements.
• Conduct product demonstrations and articulate the value proposition of Salesforce services across multiple industry verticals.
• Manage the entire sales cycle, from lead generation and qualification to contract negotiation and closing.
• Stay current with Salesforce product developments, new features, and industry best practices to provide informed advice to clients.
• Liaison with internal stakeholders to identify new Salesforce but existing PwC customers.
• Work with project managers and delivery teams to ensure a smooth handoff and successful project kickoff post-sale.
• Maintain accurate sales records, forecasts, and pipeline.
• Forecast and manage revenue with a razor sharp focus on collections.

Mandatory skill sets:

• Past experience in Big Four and relationships in GCCs will be an advantage.
• Proven track record in sales, preferably in technology or consulting services, with a focus on Salesforce.
• Excellent communication, presentation, and negotiation skills.
• Strong business acumen and the ability to understand and articulate complex business challenges and technology solutions.
• Experience working with cross-functional teams, including technical and delivery resources.
• Self-motivated, goal-oriented, and able to thrive in a dynamic, fast-paced environment.
• Understanding of Salesforce platform capabilities and its application across different industries is highly desirable.
• Familiarity with sales tools and CRM systems, ideally Salesforce.

Preferred skill sets:

• Bachelor's degree in Business, Marketing, Information Technology, or a related field (or equivalent experience).
• 5 - 10 years of solution consulting, delivery, pre & sales experience on CRM solutions.
• Relevant Salesforce certifications (e.g., Ranger badge, Salesforce Accredited Sales Professional) are a plus.

Years of experience required: 5 to 10 Years

Education qualification: BE/ B.Tech /MBA /MCA / M.Tech

Degrees/Field of Study required: Master of Business Administration

Certifications (if blank, certifications not specified)

Required Skills: Salesforce Service Cloud

Optional Skills: Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date: June 1, 2026