Digital Workplace – Lead Engineer

Digital Workplace Lead Engineer

Contribute to creating a better tomorrow. The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues facing the world in a way that drives positive impact. Are you eager to join a team fuelled by open and curious minds? People who are passionate about their work and create new solutions for a new day? Then you're at the right place.

As a technology-enabled innovator, PwC is building out a 'digital first' delivery model for and with our clients. This digital delivery model isn't just about the technologies, it's about new ways of solving complex problems, creating unique experiences and accelerating business while leveraging our core expertise.

PwC's Products & Technology team is central to this vision. We design, develop and scale products to help our internal and external clients lead the next phase of their digital evolution. We support the PwC business specialists to build products connected to a purpose. Process improvement, business transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key components. Our products tackle the real challenges our clients face today, and unlock new opportunities for future growth.

Our digital product teams aim to reimagine the possible: based on client centricity, agile delivery and startup thinking.

Your impact

As a Digital Workplace Lead Engineer, you'll make an impact by:

• Leading the design, implementation, and continuous improvement of digital workplace solutions across audiovisual, collaboration, and connectivity domains.
• Driving the transition from in-house services to a managed service model, ensuring seamless handover, operational excellence, and supplier accountability.
• Managing external suppliers and service providers, ensuring SLAs are met and value is delivered consistently.
• Acting as a key point of contact for internal stakeholders, translating business needs into technical solutions and ensuring alignment with IT strategy.
• Establishing and maintaining a structured way of working, including documentation, process governance, and performance tracking.
• Collaborating with cross-functional teams to ensure a consistent and high-quality user experience across all digital workplace services.

About you

- You have a proven track record in digital workplace engineering, with deep expertise in:

• Windows 10/11 and MacOS operating system management.
• Microsoft 365 collaboration suite (Teams, SharePoint, ..).
• End-user devices (laptops, mobile devices, peripherals) and endpoint management in Workspace ONE and Intune.
• End-user device hardware support and recommendations.
• Mobile application management with Apple Store Connect and Google Play store.
• Group Policy Object management in Active Directory.
• Application packaging with scripting tools like PowerShell.
• Audiovisual systems and collaboration tools.
• Networking fundamentals relevant to workplace connectivity and performance.

- You have experience managing suppliers in a managed service environment, including contract negotiation, performance management, and service transition.

- You are a structured and proactive professional who thrives in a dynamic environment.

- You are an excellent communicator, able to engage with both technical and non-technical stakeholders.

- You hold a relevant degree in IT, engineering, or equivalent through experience

- You are fluent in English; knowledge of Dutch and/or French is a plus.

Life at PwC Belgium

Our culture and workplace are something we're proud of. Here's a sneak peek at what life at PwC looks like:

• Flexible work patterns: Achieve the perfect balance between office and home life with our flexible hybrid work arrangements and family-friendly schemes.
• Lifelong learning: Grow with us! Take advantage of our diverse training opportunities and exciting career pathways to explore new disciplines and expertise.
• Flexible rewards: Tailor your benefits to suit your lifestyle with our customizable rewards plan.
• Sustainable mobility: Choose eco-friendly mobility options, from our soon-to-be fully electrified fleet to public transport, shared cars, ebikes, and more.
• Inclusive culture: Thrive in a diverse, inclusive workplace that values and celebrates every individual's contributions.
• Wellbeing focus: Enjoy a positive environment with our comprehensive wellbeing programs, engaging sports communities, and confidential support for all your professional and personal challenges.
• Global network: Expand your horizons with opportunities to work abroad and tap into extensive industry expertise within the PwC network.

Let's build something great together. What are you waiting for?

Equal Opportunity Employer statement

At PwC, we are dedicated to building a diverse, inclusive, and authentic environment. We are committed to providing equal employment opportunities for all candidates and employees, regardless of race, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.

We believe that a diverse and inclusive workplace drives innovation and strengthens our ability to serve our people, clients and communities. Join us in fostering a culture where everyone feels valued, respected and empowered to achieve their full potential.

Additionally, we provide reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.