Admin - Floor Operations

Administrative Services Role

A career in Administration and Secretarial Services, within Internal Firm Services, will give you the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is responsible for ensuring smooth operation of day to day activities at PwC. As part of the team, you will be assisting with record keeping, billing, distribution, logistics, and financial planning.

Responsibilities include:

• Maintain and upkeep the facility (including security, cleaning, essential supplies, etc) for PwC occupied floors.
• Set up internal events - prepare space and fixtures for internal events including special items (if necessary).
• Liaise with service providers (e.g., cleaners, pest control, electrician, etc) to address different types of floor needs and supervise completion of tasks assigned to service providers.
• First clients point of contact to handle day-to-day issues or complaints from staff on assigned floors.
• Exercise good teamwork with the front desk and helpdesk team members to ensure the facilities are maintained at the highest standards and our services are at the optimum.
• Liaise with building management - follow up and resolve any outstanding facilities matters.
• Support team lead on projects and initiatives in terms of achieving the Facilities & Services department's objectives.

Preferred Skills:

• 1-3 years of experience in a physical administrative role with basic client relations. Experience in facilities management is preferred.
• Experience in electrical work is an added advantage.
• Customer services focused.
• Reliable and proactive.
• Good interpersonal skills and a good team player.
• Attention to detail.
• Able to work in a stressful environment.

This job will be on contract and the contract can be extended or converted to permanent subject to performance.