Program Manager, Partner Professional Service Specializations

Program Manager, Partner Professional Service Specializations

We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

What You'll Be Doing...

• Lead and manage the lifecycle of a comprehensive partner services enablement program, encompassing planning, design, implementation, operations, and evaluation, to ensure alignment with Pure's strategic objectives and partner needs.
• Team with PEAK to manage the partner certification program that validates the technical competencies and service quality of partners in the program.
• Regularly engage with and spearhead cross-functional projects involving global channels, PEAK, professional services, technical services, operations, engineering, business intelligence, and third party firms, to manage program structure, operations, and promotion, including the development of new enablement tools and partner-facing collateral, training, and support structures.
• Continuously monitor, assess, and communicate program performance via key performance indicators (KPIs). Own program reporting and updates to stakeholder organizations and drive continuous improvement initiatives.
• Serve as a primary liaison for partners and Pure stakeholders regarding the Service Specialization program, offering assistance with technical inquiries and addressing program/project challenges to ensure a high level of partner satisfaction.
• Cultivate and sustain robust relationships with partners, gaining a deep understanding of their capabilities and requirements, and ensuring their preparedness to deliver high-quality services to end customers.
• Maintain a proactive awareness of market trends and competitor activities related to specialization tracks, adjusting program strategies and offerings as necessary to sustain a competitive advantage.

What You'll Bring To This Role...

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• 5+ years of experience as a people manager with 8+ years of experience in channel program management, preferably related to IT infrastructure, technical and professional services.
• Proven track record of successful development, implementation and management of partner enablement programs.
• Excellent leadership and cross-functional collaboration skills, with the ability to lead diverse teams and drive results
• Exceptional communication and interpersonal skills, with the ability to interact effectively with partners, customers, and internal teams at all levels
• Ability to manage multiple projects simultaneously, adapt to changing priorities, and thrive in a fast-paced environment
• Project Management Professional (e.g., PMP, PRINCE2, Agile) or equivalent experience
• We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, New York, Chicago, Raleigh, or Lehi office in compliance with Pure's policies, unless you are on PTO, or work travel, or other approved leave.

The annual base salary range is:

$123,000 - $236,000 USD

What You Can Expect From Us:

• Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team : We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events.

Accommodations And Accessibility:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.

Our Commitment To A Strong And Inclusive Team:

We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.