Senior Executive, E - commerce Operations

Your Mission

Planning & Financial Modeling:

• Set up E-commerce communication windows, through internal/external cross function alignment, taking action in time and efficiency.
• Support E-commerce negotiation & communication with existing/new vendors and monitoring sales/inventory/margin health with driving business volume.
• Manage monthly rolling forecast vs. actual & evaluate campaigns impact from various marketplaces and make sure monthly sale target is achieved.

E-Commerce Operations Management:

• Prepare, implement and monitor all product launches process.
• Conduct standard operating procedures review, and on-going operation working processes initiation/optimization if needed.
• Ensure back-end operations work smoothly at all steps, i.e. IT/Logistics, warehouse, call center, etc. inclusive internal communication across departments and external communication with E-commerce.
• Build the eCommerce marketing calendar integrated with Brand Marketing Calendar, Retail Marketing Calendar and Marketplaces Promotion Calendar to ensure cross-channel marketing consistency
• Manage Customer Service and CRM operation

Business Development:

• Ensure the sustainable growth of the current businesses following business development strategy by collaborating with internal and external counterparts, especially to ensure perfect execution of such campaigns as CNY, Valentine's, mother's, Xmas, 11.11 and etc.

Reporting:

• Compile the monthly E-commerce highlights report supported by other internal function teams with insights and future action plan
• Other financial and operation reports required.

Your Talent

Functional Competencies:

• High level of numerical and analytical skills.
• Good communication and negotiation skill
• Working Knowledge of MS office programs (Word, PowerPoint, Excel)

Functional Skills:

• Strong interpersonal/influencing skills
• Highly analytical and competent to handle sophisticated spreadsheet
• Able to work under high pressure independently and be flexible in working extended hours
• A good team player
• Understanding of business process management concepts and techniques, including process design, mapping, cost analysis, and re-engineering.
• Experience managing vendor relationships
• Highly organized, detail-oriented and focused on quality control and execution efficiency

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.