Junior Customer Service Manager

Your Mission

This role is essential to the growing Customer Service team in EEMEA Distribution, which now oversees several business units:

• Teamsport
• Sport Promotion
• Motorsport
• Seeding Sportstyle

Its primary aim is to uphold high service standards and efficiency as the business expands.

Key Responsibilities

• Order Management: Handle and monitor customer orders for all business lines.
• Customer Communication: Address inquiries, resolve challenges, and maintain a positive customer experience.
• System Proficiency: Utilize Microsoft Office, SAP, and MyPuma Biz to execute daily tasks and manage requests.
• Reporting: Assist with internal reports concerning order flow, service performance, and operational metrics.

Your Talent

• Fluent communication skills in English, both written and verbal.
• Keen attention to detail and excellent organizational abilities.
• Competency in Microsoft Office; knowledge of SAP and MyPuma Biz is advantageous.
• Collaborative team spirit with the ability to thrive in a dynamic, fast-paced setting.
• Strong multitasking skills, adept at juggling multiple priorities while ensuring accuracy.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.