Service Representative

Customer Service Representative 100%

Provisur is an innovative machinery and plant manufacturer for food processing and belongs to the significant companies in our industry. We offer our customers worldwide complete system solutions, process engineering consulting, and comprehensive service support. Our company culture is based on cooperation, continuous improvement, and the commitment to top performance. We are proud to promote our employees, offer them opportunities for professional development, and create an environment where everyone plays an important role in our shared success. Join us and become part of an innovative, forward-looking, globally operating team that actively shapes the future of food processing.

To strengthen our service team, we are looking for a Customer Service Representative 100%.

Your responsibilities will include:

• Independently performing mechanical repairs, installations, commissioning, maintenance work, and customer trainings
• Comprehensive support for existing customers with corresponding service interventions, as well as analysis, diagnosis, and repair of mechanical and electronic malfunctions
• Advising our customers on the planning of larger overhauls and modifications
• Actively expanding the service offerings, including the spare parts business
• Traveling 50–80%, mainly within Europe, and occasionally worldwide (average deployment duration 2–5 days)
• Willingness to work on weekends and occasionally for longer periods of time for larger plant installations or commissionings

Your qualifications include:

• Completed training in the fields of mechanics, electricity, or automation
• In-depth knowledge and practical skills in the area of servo drives and mechanical engineering (preferably Beckhoff control)
• At least 3 years of professional experience in assembly, maintenance, repair, and fault diagnosis – ideally in the food industry
• Team-oriented, assertive, and service-oriented personality with strong communication skills
• Independent, goal-oriented, and persistent working style
• Very good German and English language skills in speech and writing; French and other foreign languages are advantageous
• Driving license class B is mandatory

Your opportunities include:

• Diverse work in an agile and innovative environment
• Modern working environment with a collegial and dynamic team
• Flexible working conditions and attractive compensation model
• Independent and varied work in a family-run company

For a quick processing, click on «APPLY» and convince us with your compelling application documents. For questions about the position or if you have difficulties with the upload, please contact:

Erich Brönimann, HR Manager erich.broenimann@provisur.com