Senior Patient Services Specialist - Breakthrough - Providence Anchorage

Senior Patient Services Specialist

The Senior Patient Services Specialist plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Serves in both the front office performing administrative tasks, as well, in the back-office escorting patients to the exam room and safely conducting routine rooming tasks.

Providence caregivers are not simply valued – they're invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

We are hiring for Senior Patient Services Specialist position at Providence Alaska Medical Center in Anchorage, AK!

Position is full-time, 1.0 FTE, 8-hr Day shifts, 40 hours per week.

Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system!

Required Qualifications:

• Upon hire: AHA BLS
• 1 year Customer service experience, or successful completion of Providence internship.
• Medical terminology experience.
• Completed rooming training; Greets incoming patients, obtains initial vital signs (Height, Weight, BP, Pulse, Respirations) and in accordance with predefined metrics. Documents pertinent patient care information. Prepares rooms for new patients. Stocks room supplies and carts. Utilizes and maintains supplies to minimize waste.

Preferred Qualifications:

• Basic experience with electronic medical records and/or computerized billing systems.
• Medical office or health care experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.