Principal Service Engineer IS - Power Platform Administrator, Hybrid

Service Engineer

Providence caregivers are not simply valued – they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

If you love being at the heart of innovation—where cutting-edge engineering meets real-world impact—the Service Engineer role is your perfect playground! As a technical powerhouse and strategic partner to developers, testers, and program managers, you'll help shape, grow, and supercharge large-scale services through the Microsoft Power Platform that keep caregivers and teams running at full speed. From designing resilient architectures and crafting smart automation to mastering telemetry, leading disaster recovery readiness, and solving complex issues with style, you're the behind-the-scenes hero powering 24/7 reliability. You will be the administrator and strategy owner for the Microsoft Power Platform (PowerApps, Power Automate, Copilot Studio). You'll influence cost models, drive standards, champion new technologies, mentor rising engineers, and make data-driven decisions that elevate performance, security, and caregiver experience. If you're energized by challenges, obsessed with uptime, and ready to engineer smarter, stronger, more scalable systems—this is where you shine.

Providence offers hybrid work options for candidates living within a daily commuting distance—up to 75 miles—from any of our primary office locations listed below.

• Washington: Seattle, Redmond, Renton, Vancouver
• California: Los Angeles, Irvine
• Oregon: Portland, Beaverton

Required Qualifications:

• Bachelor's Degree Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
• 8 or more years of related experience
• Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
• Strong experience with n-tier solutions
• Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
• Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
• Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
• Strong experience leveraging data and metrics to drive behavior, process, and priority decisions.
• Experience Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis

Preferred Qualifications:

• Master's Degree Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
• Experience in a Healthcare environment
• 8 or more years of experience working as a Service Engineer
• 3 or more years of experience in Power Platform Administration

Salary Range by Location:

• California: Los Angeles, Irvine: Min: $71.23, Max: $121.29
• Oregon: Portland, Beaverton: Min: $68.33, Max: $116.36
• Washington: Seattle, Renton, Redmond: Min: $71.23, Max: $121.29
• Washington: Vancouver: Min: $68.33, Max: $116.36