Service Reliability Engineer (platform Operations)

Platform Operations Service Reliability Engineer

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint.

The role

As a Platform Operations Service Reliability Engineer at Proofpoint you will be responsible for provisioning, maintaining, and scaling our production platform services across multiple data centres. You will contribute to the architecture to improve scalability, service reliability, capacity, and performance. You will write automation code for provisioning and operating this infrastructure at massive scale. You will work with development and QA on building pipelines and automation for delivering and deploying production applications to this infrastructure.

We are looking for passion, curiosity, attention to details, taking pride in one's work, taking ownership, and having ideas/opinions. If you're the enthusiastic team player who cares about the infrastructure, remains calm in crisis, collaborates cross-functionally, and easily writes code for automation we want to talk to you.

Your day-to-day

You will bring additional public cloud expertise (AWS, Azure, etc.) and collaborate with various business units as we build and scale our hybrid public/private cloud environment

You'll be a primary owner (design, build, support the infrastructure) of our Puppet 6 infrastructure including requirements gathering, architecting and maintaining the core platform, growing and supporting it at scale

You'll be a major stakeholder in continuous security patching and hardening processes

You'll provide support and guidance for teams migrating from CentOS 7 to Alma 9 or Kubernetes

You'll provide additional support for other team initiatives, specifically as we migrate more services to Kubernetes

What you bring to the team

Extensive experience in production operations

Proven, recent experience installing, configuring and deploying Linux based operating systems

Expertise in the relevant technologies (Centos/Alma, AWS, Azure, Kubernetes) in a large-production environment

Demonstrate knowledge of CI/CD process and framework to automate repeated workflows, such as building and updating base OS images

Experience with common infrastructure tools (Puppet, Ansible, LDAP, Nagios, Splunk, Artifactory, Infoblox, Jenkins, Spinnaker, or the like)

Ability to automate solutions for complex & repetitive problems and are passionate about solving hard problems using data-driven solutions

Take an Ops-centric approach to everything you build, ensuring availability, performance and security are core components

Act like an owner and strive to do work you're proud of, both technically and in your team interactions

Inspire other people to work with you, and you enjoy mentoring and coaching more junior engineers

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation.

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.