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Sales Support
Coordinate shipment claims and order adjustments to ensure timely delivery and customer satisfaction
Santa Clarita, California, United States
Entry Level
$24
USD / hour
1 week ago
ProLogistix
Specializes in staffing and recruiting for logistics, warehousing, and distribution companies.
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Position Summary
This position is responsible for coordinating general business activities, creating reports, records control, and other administrative activities.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Reprint packers, Invoices, and Commercial Invoices with or without corrections
- Manage customer code changes on open orders
- Manage the validation process for overages and shortages
- Process RMAs
- Manage the process when issued claims for lost or damaged outbound shipments
- Expedite open packers
- Requests De-release and add to CS31 for orders already on the floor
- Manage De-Confirm process
- Manage the ship via manual changes
- Act as backup to Sales for assisting AWL teams
- Review and release approved credit limit overages report
- Assist in answering questions for orders which are not released to ship
- Enter orders when needed
- Move orders from one location to another when entered incorrectly
- Generate daily reports and communicate to needed departments/divisions
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High school diploma/equivalent or higher
- One or more years' experience in the Aerospace Industry
- Experience with AS9100 or ISO9001 management systems
- Advanced written and verbal communication
- Good organizational and prioritizing skills
- Knowledge and experience with Microsoft programs, especially Excel
- Ability to work in a diverse environment, have a calm demeanor and communicate effectively with all customers, vendors, employees and management
- Willingness to continue training and development to self-enhance personal performance
To apply, send your resume to Nidia.Tomassian@ProLogistix.com
Base Pay: 24.00 per HOUR
Job Number: 1274164
Employee Type: TTH
About ProLogistix
Specializes in staffing and recruiting for logistics, warehousing, and distribution companies.