Customer Service Rep

Customer Service Representative Needed in the East Side of El Paso

Pay Rate: $18 or DOE

Shift: 9am – 6pm

Weekly Pay

Medical/Vision/Dental

Job Description:

Properly accounting for the location of incoming goods
Assuring no damaged items are sent or received
Comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list
Updating the product inventory as products are received and added to the inventory
Filling out any paperwork necessary
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing work orders for crew or receiving work orders from work crews
Overseeing communications within company assigned territories

Minimum of 1 year previous experience in a similar role/ logistics field

Interpersonal and customer service skills

Analytical and problem-solving skills

Multitasking and organizational skills

Ability to answer a high volume of emails daily & work with a variety of systems

Ability to share work among a customer service team

Attentive to detail & Multi-tasker

Excellent Time-management skills

Fluent in Korean a plus

Fully proficient with various software applications (MS Word, MS Excel)