Sales Coordinator - Remote Eligible

Sales Coordinator

The Sales Coordinator will own everything that happens between the first sales meeting and a closed deal. This role focuses on managing leads, handling follow-ups, coordinating next steps, and completing the admin and research required to keep deals moving. The Sales Coordinator is not responsible for closing deals but plays a critical role in supporting the multi-touch sales journey and ensuring consistent forward progress.

Lead Management & Follow-Up

• Own post-meeting follow-ups including recap emails, next steps, and reminders.
• Manage touchpoints between meetings and closing to prevent leads from going cold.
• Track and manage leads through the sales pipeline with clear status and next steps.
• Respond to inbound interest and coordinate prioritization with the sales lead or founder.

Sales Preparation & Research

• Research prospects and companies to provide context, talking points, and insights.
• Build prospect lists, conduct targeted research, and source accurate contact details.
• Prepare and adapt sales decks and materials using existing templates.
• Use AI tools to draft and refine outreach, follow-ups, and light research.
• Identify patterns and insights from conversations to refine messaging and targeting.

Sales Process Coordination

• Schedule sales calls, demos, and follow-ups, ensuring accuracy and confirmations.
• Reduce no-shows through reminders and clear pre-meeting communication.
• Coordinate internal and external stakeholders to move deals forward.

CRM Management & Reporting

• Maintain accurate CRM records across all leads, contacts, and activities.
• Log calls, emails, meetings, and follow-ups for full pipeline visibility.
• Prepare simple reports or dashboards on deal progression, follow-up SLAs, and pipeline health.

Collaboration & Continuous Improvement

• Work closely with the founder or sales lead to understand priorities and strategic accounts.
• Flag stalled deals, risks, or bottlenecks and propose next steps.
• Contribute ideas to improve sales processes, templates, and follow-up sequences.

Qualifications

Experience

• 2–4 years in sales support, sales coordination, SDR, account coordination, or similar B2B roles.
• Prior experience supporting a founder, executive, or lean sales team is a strong plus.
• Experience in high-ticket services, memberships, or luxury/hospitality is a bonus.

Skills

• Excellent written and verbal English communication; able to write clear, polished follow-ups.
• Strong organizational skills with the ability to manage multiple deals and tasks.
• Confident using CRM systems such as HubSpot, Salesforce, or Pipedrive.
• Comfortable adapting templates in Google Slides or PowerPoint.
• Proficient with Google Workspace, email automation tools, and basic reporting.
• AI-savvy and experienced using tools like ChatGPT for research and drafting.
• Strong research skills with the ability to synthesize key insights.

Mindset & Attributes

• Proactive, entrepreneurial, and comfortable running with tasks independently.
• High ownership and urgency, especially regarding follow-ups.
• Detail-oriented, reliable, and consistent in documentation.
• Positive and professional written communication style.
• Comfortable working remotely with strong self-management.

What Success Looks Like

• Prospects receive timely, thoughtful follow-ups that maintain engagement.
• The founder or sales lead spends more time on high-value conversations and less on admin.
• The CRM remains clean, accurate, and fully updated.
• Deal cycles shorten due to clear, consistent next steps.
• Leadership has visibility into pipeline health through reliable reporting.

Opportunity

This role offers the chance to support strategic deals, develop within a founder-led sales environment, and contribute to building a scalable sales engine. For the right candidate, there is potential to grow into senior roles in sales operations, account management, or sales leadership.