Internal Operations Specialist - Remote Eligible

Internal Operations Specialist

Our client is an innovative organization in the education and training space, committed to streamlining learning through technology, structure, and operational excellence. They foster a collaborative, growth-oriented culture where efficiency and impact go hand in hand.

Role Overview: The Internal Operations Specialist will play a key role in organizing internal systems, managing documentation, and supporting leadership through effective meeting management and operational coordination. The ideal candidate is proactive, highly organized, and tech-savvy, with a proven ability to manage digital workflows and optimize internal processes in a fast-paced environment.

Key Responsibilities:

• Oversee the company's digital organization across Microsoft 365, Teams, SharePoint, OneDrive, and Google Workspace.
• Develop and maintain clear folder structures, naming conventions, and permission frameworks.
• Create and manage internal documentation systems with version control and easy access.

Meetings & Documentation:

• Coordinate internal and leadership meetings, ensuring agendas, notes, and follow-ups are well managed.
• Track and follow up on action items and maintain records of meeting cadences.
• Prepare detailed agendas and summaries for key meetings and company events.

Internal Enablement:

• Update internal decks, slides, and documents to reflect current initiatives and KPIs.
• Manage vendor lists, track performance, and optimize the tech stack for efficiency.
• Maintain and update the company's organizational chart.

Strategic & Operational Support:

• Track and report on OKRs and KPIs, aligning with leadership on company-wide goals.
• Support logistics for board meetings, events, and off-site sessions.
• Coordinate internal communications and announcements.

Continuous Improvement & Innovation:

• Research and implement AI tools or software to streamline workflows.
• Drive process improvements and increase operational efficiency.

Qualifications:

• 3+ years in executive assistance, internal operations, or project management roles.
• Experience in fast-paced environments such as startups or high-growth organizations.

Skills:

• Strong proficiency in Microsoft 365 (Teams, OneDrive, SharePoint, Excel) and Google Workspace.
• Experience managing documentation systems and organizing digital workflows.
• Excellent communication and meeting management skills.
• Highly organized, proactive, and solutions-oriented with strong problem-solving skills.
• Familiarity with Asana, Power BI, or similar tools is a plus.

What Success Looks Like:

• Clear, accessible, and well-organized internal systems.
• Seamless coordination of meetings and follow-ups.
• Anticipation of needs and proactive problem-solving.
• Streamlined workflows supported by innovative tools and automation.

Opportunity: This is an exciting opportunity to help shape the internal operations of a growing organization. If you're strategic, self-driven, and passionate about process improvement, this role offers the chance to make a meaningful impact across teams while supporting company-wide efficiency and growth. Apply now!