Inside Partner Account Manager - Remote Eligible

Inside Partner Account Manager

We are Progress - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. Join us as an Inside Partner Account Manager and help us do what we do best: propelling business forward. This will be a remote role working out of your home office in the United States. Due to territory being handled, we need to prioritize those living in South East part of the US.

In this role, you will:

• Ownership and accountability for ensuring customer retention and growth within the assigned territory and portfolio.
• Manage a healthy relationship with key stakeholders among the assigned set of accounts.
• Ensuring multiple connections are established per accounts from various departments and roles to enable deeper account penetration with diverse Progress products like Sitefinity & MOVEit.
• Understand primary use cases, and utilization patterns & map out proper Progress resources like system engineers or partners in country.
• Maintain long-term relationships by understanding customer's business and aligning our product's current & future value-driving higher adoption & revenue
• Focused effort in the identification and execution of revenue expansion opportunities within assigned accounts, by distinct upsell and cross-sell motions
• Accurate forecasting of any potential downgrades or churns, and offsetting them with a growth pipeline is an important part of the role
• Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals.

Your background:

• Technical software product sales & Latin America market experience
• Bilingual in Spanish and English. Portuguese is desirable but not required
• Solid communication, listening, presentation, and meeting facilitation skills to interact with technical stakeholders
• Ability to gracefully handle and address customer questions and issues on the fly and to be innovative in solving customer challenges
• Highly motivated self-starter with the ability to drive business independently
• Solid working knowledge of SalesForce.com, LinkedIn Navigator, SalesLoft and Microsoft Office tools.
• Excellent time management and organizational skills
• Solid phone, interpersonal, and communication skills (written and verbal)
• Motivation to achieve sales targets/goals & comfortable with a quota-based variable compensation

Base Salary Range: $68,850 - $85,050 This position is also eligible to participate in our commission plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.