Field Service Representative AE 1107C - Kaneohe Bay Hawaii

Field Service Representative - AE 1107C

As an AE 1107C Field Service Representative you will provide on-site technical assistance to customer personnel in resolving Rolls-Royce AE 1107C issues. The individual in this role will also review and analyze data to determine cause and assist in determining corrective maintenance actions; and provide guidance to Customer to ensure optimal aircraft operational availability and readiness.

Why Rolls-Royce?

Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.

We are proud to be a force for progress, powering, protecting and connecting people everywhere.

We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.

Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

What You Will Be Doing

In this exciting opportunity, you will provide stellar support to the Customer by establishing and maintaining a close liaison with relevant sections of the Customer's organization, Rolls-Royce Customer Support, Engineering and Program Management. This position is located at MCAS Kaneohe Bay, Hawaii.

Key Accountabilities

• Managing all technical and support chain matters that impact the customer relationship
• Comply with any requirement to relocate assignment as determined by the business and/or the customer to ensure company business objectives and contract deliverables are met and customer operational needs are supported.
• Ability to travel on short notice domestically or internationally in support of campaigns, aircraft on ground (AOG) support, and customer requests for extended periods of one month or more. Serving in remote and austere environments for extended periods in excess of seven months. In addition, have the ability to obtain a secret security clearance to perform deployed duties.
• Reviewing engineering changes with regard to their effect on the product in the field, including maintenance manual updates and coordinate communication plans with customers on impact on operations.
• Ability to meet certain requirements for visual acuity, as outlined in the Authorized Field Service Representative program, for purposes of performing essential job functions, such as visual inspection of hardware for serviceability.
• Ability to meet fitness for duty requirements as mandated by and administered under United States government contracts when selected for deployment.
• Travelling on short notice domestically or internationally (up to 25%), in support of campaigns, AOG situations and/or Customer requests

Who We're Looking For

At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.

Basic Requirements

• Associate's degree with 4+ years in Maintaining, Operating, Testing or Equivalent Aircraft Gas Turbine Engine experience OR;
• Bachelor's degree with 2+ years in Maintaining, Operating, Testing or Equivalent Aircraft Gas Turbine Engine experience OR;
• Master's degree OR;
• In lieu of degree, 6 + years experience Maintaining, Operating, Testing or Equivalent Aircraft Gas Turbine Engine.
• Familiarity with the applicable regulations of relevant airworthiness authorities
• In order to be considered for this opportunity, you must be a US Citizen

Preferred Requirements

• A Current FAA Mechanic Certificate with a Powerplant rating or international equivalent
• Prior military experience

What We Offer

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

If needed, relocation assistance will be provided.

Location: Honolulu, HI

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.