Application Support Associate - Remote Eligible

Printec

Printec is a leader in business-to-customer transaction technologies in Central and Eastern Europe, offering a wide range of technological solutions that reimagine transactions and create easy and secure interactions for more than 35 years.

From click & collect parcel delivery and vending unattended machines to digital on-boarding and electronic signature solution, we aspire to make digital transactions safer, faster and easier.

Through our solutions and services, we enable businesses to leverage innovative technology in order to provide superior customer experience and at the same time achieve operational efficiencies and regulatory compliance.

Did you know that Printec is behind your daily transactions?

Responsibilities

• Working as a member of the Processional Services team
• Supporting applications and users while following institution's methodology.
• Supporting the implementation of medium - large s/w projects and deliveries.
• Responsible for requirement analysis and support of specialized software applications.
• Parameterizing existing applications to improve operational efficiency or meet customer requirements
• Participating in troubleshooting and providing customer support as needed
• Organizing business and technical workshops and delivering technical training
• Identifying and understanding business processes relevant to the field of expertise
• Ability to work on multiple projects across different countries in a fast paced, results-oriented environment
• Communicating with vendors for problem resolution.
• Develop and expand the existing partnership.