Senior Infrastructure Engineer

Infrastructure Engineer – Job Description

Location: Pune, Maharashtra

Job Type: Full-Time

Experience Level: Mid-Level (5–8 Years of Experience)

Role Overview: We are seeking a skilled and proactive Infrastructure Engineer to join our team. The ideal candidate will have strong experience in application and server support, scripting, and monitoring, with a keen focus on reliability, automation, and continuous improvement.

Key Responsibilities:

• Proactive and reliable in managing infrastructure and application support.
• Strong problem-solving skills with a focus on automation and continuous improvement.
• Effective communicator and collaborator across cross-functional teams.
• Detail-oriented with a commitment to operational excellence and system reliability.

Qualifications Desired Background, Skills and Qualifications:

Must-Have Skills:

• Application Support: Experience supporting enterprise applications including workflow management, messaging systems, and tracking tools.
• Windows Server Management: Skilled in provisioning, sizing, and managing Windows Server infrastructure.
• Monitoring Tools: Familiarity with system and application monitoring tools.
• Scripting & SQL: Proficient in PowerShell, Python, Batch scripting, and strong SQL skills for automation and troubleshooting.
• Ticketing Systems: Hands-on experience with incident/change management using tools like ServiceNow or Jira.
• File Transfer: Strong knowledge of SFTP/FTP protocols for secure file transfers.

Good-to-Have Skills:

• Workflow Management Applications: Exposure to platforms like Nautilus (OnBase) or similar.
• Server Maintenance & Patching: Experience with vulnerability management, patch deployment, and certificate handling.
• Cloud Knowledge: Familiarity with cloud platforms such as AWS.
• Automation & Modernization: Participation in automation initiatives, application upgrades, and cross-functional modernization efforts.

Key Responsibilities:

• Provide technical support and maintenance for critical business applications within PCS and Income Solutions, ensuring optimal system performance and reliability.
• Participate in server maintenance and application upgrade activities.
• Handle user queries related to new file transfer setups.
• Utilize SQL to query databases for data extraction and analysis, supporting operational and troubleshooting needs.
• Develop and maintain automation scripts using PowerShell or Python.