Filtration Service Representative

Filtration Service Representative

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. The Filtration Service Representative position is responsible for the installation and repairs of the water filtration equipment and coolers.

Reporting Location: Milpitas, CA

Pay: $27.60hr

Schedule: M-F 7am-4pm

Benefits of working for Primo Brands:

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

Service, maintain and exchange existing equipment on a scheduled basis. Installation of water filtration and in-line coffee brewer equipment for new accounts. Deliver coffee products to new accounts upon installation of in-line coffee brewer unit. Respond to scheduled filter changes and equipment service requests. Operate and maintain Company vehicles in a safe and efficient manner. Maintain and control inventory of equipment and parts. Document and log all installation, exchange and service transactions. Test water samples after servicing of equipment. Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

Qualifications

Fundamentals of plumbing and electrical knowledge. Ability to use basic power and hand tools. Ability to work in residential, office and manufacturing environments. Exceptional customer service and communication skills. Ability to use application based handheld devices. Excellent planning, time management, organization and problem-solving skills. Basic math skills proficiency. Ability to frequently lift and/or move up to 50lbs. Ability to stand for prolonged periods of time when servicing equipment. Valid Driver's License and ability to meet Company driver qualification standards. Flexibility to work weekends based on business needs.