Customer Service Representative

Customer Service Representative

Customer Service Representative needed ASAP for local insurance company! Pay Rate $13 - $15 depending on experience and/or if Licensed in insurance Duties Include:

• Quote new business by phone or walk-in
• Process new business applications or to rewrite cancelled policies
• Follow up on leads and referrals
• Quote policy changes
• Process policy changes
• Prepare client lists of upcoming policy renewals
• Call clients 30-45 days prior to policy renewal to schedule appointments for an annual policy review
• Capitalize on opportunities to up-sell, cross-sell, and multi-line customers
• Review premium change reports and contact clients to review coverage and pricing
• Remarket clients when needed as part of the renewal review
• Review and respond to underwriting requests from carriers

Other Duties/Responsibilities:

• Answer the phone in a courteous manner
• Assist as interpreter with Hispanic clients
• Enter payments on the computer as needed
• Enter new clients into the agency management system
• Fax documents
• Scan documents and upload to agency management system or carrier websites

Schedule: 40 hours a week, Monday - Friday, 8:00 am - 5:00 pm

Compensation / Pay Rate (Up to): $13.00 - $15.00

Call PrideStaff 205-440-3729 80 McFarland Blvd, Suite 3 Northport, AL

All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.