Customer Service Representative

Customer Service Representative

PrideStaff Financial is seeking an experienced Customer Service Representative to assist client in Weston. If you have prior experience in hospitality, travel or real estate, please apply today!

Primary Job Responsibilities:

• Processes, coordinates and communicates with clients, arrival and departure documentation
• Responsible to act as the main point of contact with clients to insure all customer service issues are handled promptly.
• Identify and provide timely resolution for all customer issues and concerns.
• Quickly identify and escalate priority issues.
• Establish business relationships with clients by providing prompt and accurate service.
• Project a professional company image through all phone and in person interactions.
• Display a positive and customer focused attitude.
• Assist with answering incoming phone calls.
• Other duties as assigned

Position requirements include:

• Bilingual(Spanish)/English is a plus
• Proven persuading and influencing skills on the phone
• Experience in hospitality, apartment management or real estate is a plus
• Possess strong telephone skills with the ability to identify key issues, evaluate facts and recommend appropriate action
• Excellent customer service skills
• Proficiency with MS Office
• Professional verbal and written communication skills

PrideStaff is an equal opportunity employer

Compensation / Pay Rate (Up to): $50,000.00