Marketing Promotions Coordinator

Marketing Promotions Coordinator

Position at ARRISE

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Job Overview:

As the Marketing Promotions Coordinator, you'll play a central role in delivering campaigns that reach millions of players globally. Your job is to ensure that our promotions and tools run smoothly, deliver measurable impact, and fit the needs of operators and players. You'll coordinate cross-team efforts, create promotional materials, troubleshoot issues, and ensure everything aligns with our brand standards.

Beyond day-to-day operations, you'll help shape the tools and processes that power our promotions—testing new features, supporting users, improving operational flows, and advocating for the needs of internal users.

Want to understand your impact? You'll have the opportunity to look at campaign results, game statistics, and provide actionable insights to optimize future campaigns.

This role offers the chance to work at the intersection of Marketing, Product, and Operations—ideal for someone who enjoys both hands-on execution and shaping the systems behind it.

What You Will Be Doing:

• Manage day-to-day promotional operations, ensuring the campaign calendar is up to date and deadlines are met.
• Work with the Sr Marketing Promotions Manager to design campaigns, define KPIs, write briefs and discuss overviews with relevant stakeholders.
• Coordinate across Account Management, BI, Compliance, Development, UX, and Marketing to ensure information flow and to deliver campaigns from brief to launch.
• Build and configure network and bespoke promotions using internal tools, guiding internal teams on best practices and troubleshooting where needed.
• Monitor and QA promotions across platforms to ensure accurate setup, compliance, and alignment with brand standards.
• Support Sr. Marketing Promotions Manager & Head of Promotions with analysis and reporting, focusing on campaign performance, providing actionable insights to improve engagement and ROI.
• Manage and own the operational processes, including opt-in management, creative review, QA testing, along with the rest of the team.
• Participate in User Acceptance Testing for promotions-related tools, games and features, supporting smooth adoption across teams.
• Improve workflows to enhance communication, efficiency, and collaboration across departments.
• Stay ahead of industry trends and competitor campaigns to help shape innovative promotional strategies.

What We Need From You:

• 2–4 years of experience in promotions, campaign operations, or a similar role within iGaming, digital marketing, or e-commerce.
• Strong organizational and project management skills, able to balance multiple campaigns in fast-paced environments.
• Analytical and detail-oriented, with proficiency in Excel (pivots, formulas, data visualization).
• Excellent communication skills, with the ability to collaborate across technical and commercial teams.
• Proactive, solution-focused mindset and ability to work under pressure to meet deadlines.
• Experience with BI or reporting tools is not required, but a plus.
• Experience with Jira, Confluence, or similar workflow tools preferred.
• Passion for iGaming and understanding of promotional mechanics is highly desirable.
• Fluent in English; additional languages a plus.