Senior Full Stack Engineer - Remote Eligible

Senior Full Stack Engineer

The Senior Full Stack Engineer will lead the design, development, and maintenance of internal tooling that empowers our operational teams to deliver exceptional support for our customers. Working within a small, agile team, you'll have significant ownership over the systems that keep our business running smoothly and our customers satisfied. As a senior member of the team, you'll help set technical direction, mentor other engineers, and bridge the gap between operational needs and technical solutions. The impact you'll have extends beyond code—you'll shape the tools that directly influence our team's efficiency and our customers' experience. We're looking for an enthusiastic self-starter who thrives on ownership, values collaboration deeply, and is passionate about building quality software that solves real problems for real people.

Responsibilities

Performance outcomes

Development of products and systems

The Senior Full Stack Engineer is a seasoned professional who drives technical excellence across both frontend and backend systems. You'll own the full lifecycle of features from conception through deployment and maintenance, with deep expertise spanning the entire stack. You're comfortable making architectural decisions, evaluating trade-offs, and choosing the right approach for the problem at hand—not just the technology you know best.

You will:

• Own end-to-end features for internal operational tooling, from database to user interface, making architectural decisions that balance immediate needs with long-term maintainability
• Drive technical design for new systems and major enhancements, creating proposals that consider scalability, performance, security, and developer experience
• Establish standards and best practices for code quality, testing, and deployment within the team
• Anticipate and solve problems proactively, identifying technical debt, potential bottlenecks, or operational pain points before they become critical
• Think strategically about how internal tools impact operational efficiency and customer experience, not just completing tickets
• Champion quality through comprehensive testing strategies, thoughtful error handling, and systems that are resilient and maintainable

Technical responsibilities include:

• Full Stack Development:
• Design and implement robust, scalable full-stack solutions using modern technologies (React, Node.js, C#/.NET, or similar)
• Build intuitive, responsive UIs that operational teams want to use, applying web client best practices including performance optimization, responsive design, state management, and modern browser capabilities
• Architect backend systems that handle operational workflows, data processing, and integrations efficiently using .NET Core and related technologies
• Work within and contribute to microservice architectures, understanding service boundaries, inter-service communication patterns, and distributed system considerations
• Design and optimize database queries for performance
• Build and maintain APIs that serve both internal tools and integrations with other services

Quality and Reliability:

• Write production-ready code with comprehensive testing (unit, integration, and end-to-end)
• Apply web client best practices for security (XSS prevention, CSRF protection, content security policies), performance (code splitting, lazy loading, caching strategies), and user experience
• Design monitoring and alerting strategies to ensure system reliability
• Lead incident response when issues arise, conducting thorough post-mortems and implementing preventive measures
• Take ownership of mistakes, treating them as learning opportunities and ensuring the team improves from them

Technical Leadership:

• Evaluate and introduce new technologies and approaches that improve team productivity
• Break down complex problems into manageable pieces for the team to tackle
• Make pragmatic decisions that balance perfect solutions with shipping value to users
• Document architectural decisions and system designs for team knowledge sharing

Engagement and Collaboration:

As a senior engineer on a small team, you're not just writing code—you're building the team culture and ensuring everyone succeeds together. You understand that internal tooling means your customers are your colleagues, and their success is your success. You actively seek feedback from operational users, translate their needs into technical requirements, and maintain strong relationships across the organization.

You will:

• Mentor and guide junior and mid-level engineers, helping them grow their skills through code reviews, pair programming, and technical discussions
• Collaborate cross-functionally with operational teams, product stakeholders, and other engineering teams to understand needs and deliver solutions that truly solve problems
• Lead by example in all aspects: code quality, communication, work ethic, and how you handle challenges and setbacks
• Foster a culture of quality and collaboration, where the team feels empowered to challenge ideas constructively and strive for excellence together
• Champion the voice of operational users, ensuring their experience and efficiency are at the forefront of technical decisions
• Communicate effectively with both technical and non-technical stakeholders, translating complex technical concepts into business impact

Collaboration responsibilities include:

• Lead technical discussions and architecture reviews with the team
• Participate actively in agile ceremonies, contributing to sprint planning and team processes
• Build strong partnerships with engineering and operational teams to understand pain points and validate solutions
• Share on-call responsibilities and help establish sustainable support practices
• Proactively identify opportunities to improve team processes, tools, and workflows

Education, Knowledge, and Experience:

Required:

• 5+ years of professional software engineering experience with demonstrated progression in responsibility and impact
• Strong full-stack development skills across frontend (React, HTML, CSS, JavaScript) and backend (Node.js, .NET Core/C#, or similar)
• Deep understanding of .NET Core and modern .NET development practices
• Familiarity with web client best practices including performance optimization, security, responsive design, and modern web standards
• Familiarity with microservice architecture, including understanding of service boundaries, API design, inter-service communication, and distributed system patterns
• Proven track record of designing and delivering complete features or systems from concept to production
• Experience with SQL databases, including schema design and query optimization
• Solid understanding of software architecture patterns, design principles, and when to apply them
• Strong collaboration and communication skills—you can explain technical concepts clearly and work effectively with diverse stakeholders
• Quality-focused mindset with experience implementing testing strategies and CI/CD pipelines

Highly Valued:

• Experience building internal tooling or operational support systems
• Understanding of message queues, event-driven architecture, and asynchronous processing patterns
• Hands-on experience designing, implementing, or evolving microservice architectures in production environments
• Familiarity with cloud platforms (AWS, Azure, GCP) and modern deployment practices
• Experience with monitoring, observability, and incident response
• History of mentoring or leading other engineers
• Contributions to technical documentation or knowledge sharing initiatives

What Makes You Stand Out:

You're the right fit if you:

• Get genuinely excited about solving problems that make your colleagues' jobs easier
• Are a self-starter who sees what needs to be done and takes initiative without waiting to be asked
• Own your work completely—including the mistakes—and use them as opportunities to improve systems and processes
• Believe that team success > individual heroics and actively work to elevate everyone around you
• Are passionate about user experience, even when those users are internal operational teams
• Take pride in quality and understand that shortcuts today create problems tomorrow
• Are open-minded and adaptable, excited to learn new approaches and challenge assumptions (including your own)
• Thrive in a small team environment where your contributions have immediate, visible impact

Our Commitment to You:

We value engineers who bring enthusiasm, ownership, and a collaborative spirit. You'll have the autonomy to make meaningful technical decisions, the support to grow your skills, and the opportunity to directly impact how our company operates and serves customers.

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