Serviceleder I POWER

Serviceleder Position At Power

Do you have management experience? Could you imagine a position where you are responsible for a handful of Denmark's most skilled service employees in a modern and growing electronics store?

"As a service manager, I am responsible for ensuring that my skilled employees create satisfied customers. Our task is to make the perfect combination of technical support and customer service, and it gives me both a lot of exciting challenges and a day full of happy customers," says service manager Morten Jacobsen.

Welcome to PowerAt Power, we live for providing the best service in the market. It should be an experience to shop with us, and no matter if our customers contact us regarding purchases, advice or complaints, they always leave our stores with a good experience and a smile on their face.

Take Care Of Service, Support And LogisticsYou will be part of the leadership group, which in addition to the store manager consists of your five fellow leaders. As a service manager, you are responsible for your employees, and together you handle all service, support and logistics in the store. You are most often found on the floor among customers and colleagues. This is where you ensure that your service employees provide technical support combined with the best customer service. At the same time, it is here that you keep the spirits up in your team, as a motivated and happy employee provides the best service."

It is my biggest task to make sure that the customers in my store feel heard and prioritized. So it is important that my employees and I always manage to put ourselves in the customer's shoes. If a customer, for example, needs to borrow a computer while their own is being repaired, we do it," continues Morten Jacobsen.

Your Responsibilities Include To:

• Make shift schedules
• Train experienced and new employees
• Handle return service and delivery of products for repair
• Ensure that the warehouse is in good condition and that goods to and from suppliers are in place.

Your Development And CareerA leadership position with us is an incredible opportunity to take your leadership skills to an even higher level. At Power, we believe that our employees can always develop – and that also applies to you. We are a large organization with many resources and speed on the field. Therefore, Power is the perfect place for you to develop your competencies and become a world-class leader.

Do you dream of making a career at Power, then this position is also a good stepping stone. As a large corporation, you have the opportunity to move across the organization in the long run. It could be in the direction of sales or operations.