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POWER Søger Serviceleder Til Vores Nye Varehus På Fisketorvet

Lead support team to optimize customer service and logistics operations in Copenhagen store
Copenhagen, Capital Region of Denmark, Denmark
Mid-Level
1 week ago
Power Danmark

Power Danmark

A Danish retailer specializing in electronics and home appliances, offering a wide range of products both online and in-store.

6 Similar Jobs at Power Danmark

Serviceleder Position At Power

Do you have management experience? Could you imagine a position where you are responsible for a handful of Denmark's most skilled service employees in a modern and growing electronics store?

As a service leader, I am responsible for ensuring that my skilled employees create satisfied customers. Our task is to make the perfect combination of technical support and customer service, and it gives me both a lot of exciting challenges and a day full of happy customers," says service leader Morten Jacobsen.

Welcome to POWER

At POWER, we live to provide the best service in the market. It should be an experience to shop with us, and no matter if our customers contact us regarding purchases, advice or complaints, they always leave our stores with a good experience and a smile on their face.

Take care of service, support and logistics

You will be part of the leadership group, which in addition to the store manager consists of your five fellow leaders. As a service leader, you are responsible for your employees, and together you handle all service, support and logistics in the store. You are most often found on the floor among customers and colleagues. This is where you ensure that your service employees provide technical support combined with the best customer service. At the same time, it is here that you keep the spirit up in your team, as a motivated and happy employee provides the best service.

It is my biggest task to ensure that the customers in my store feel heard and prioritized. So it is important that my employees and I always manage to put ourselves in the customer's shoes. If a customer, for example, needs a loan computer while their own is being repaired, we do it," continues Morten Jacobsen.

Your responsibilities include:

  • Making shift schedules
  • Training experienced and new employees
  • Handling return service and delivery of products for repair
  • Ensuring that the warehouse is in good condition and that goods to and from suppliers are in place.

Your development and career

A leadership position at our company is an incredible opportunity to take your leadership skills to an even higher level. At POWER, we believe that our employees can always develop – and that goes for you too. We are a large organization with many resources and speed on the field. Therefore, POWER is the perfect place for you to develop your competencies and become a world-class leader," says store manager Kim Linneberg.

If you dream of making a career at POWER, this position is also a good springboard. As a large corporation, you have the opportunity to move across the organization in the long run. It could be in the direction of sales or operations, for example.

Can you motivate and lead? We would like to see that you have management experience. You know how to create overview and get your employees started. You are welcome to bring your own methods and structures within management, as long as you drive a motivated, effective and service-minded team. And you are not afraid to roll up your sleeves and help in the store and in the warehouse if the need arises. Interested? Are you ready to lead our service team? Then upload your CV and a short application here on the page. Start as soon as possible, and we invite relevant candidates for an interview on an ongoing basis, so send your application and CV today. POWER is Denmark's leading electronics chain, where a completely new store concept has taken Denmark by storm. A wide range of POWERHOUSES have been set up all over the country since the first opening in 2015, and many more are on the way – to the delight of price- and quality-conscious Danes. Our mission is to make it an experience to buy electronics. Therefore, POWER is a place full of energy, excitement and – most importantly – good service. We have the most engaged salespeople, the most skilled leaders and the most smiling cashiers. Because we like what we do.

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POWER Søger Serviceleder Til Vores Nye Varehus På Fisketorvet
Copenhagen, Capital Region of Denmark, Denmark
Support
About Power Danmark
A Danish retailer specializing in electronics and home appliances, offering a wide range of products both online and in-store.