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Sales Associate
Help write the playbook for conversational commerce strategies at Postscript.
Phoenix, Arizona, United States
Entry Level
$52k USD per year
1 month ago
✨ About The Role
- The SMS Sales Associate will engage subscribers through conversational SMS messages to drive sales and enhance customer experiences.
- The role involves working closely with the leadership team to adopt brand voice and understand products and operations.
- Continuous testing of conversational SMS strategies will be a key responsibility.
- The associate will become a Subject Matter Expert for assigned merchants, identifying upsell opportunities.
- Consistent representation of the product, brand, and company is expected to maintain a positive image.
âš¡ Requirements
- The ideal candidate has at least one year of experience in customer-facing roles such as sales, support, or retail.
- A customer-first mindset is essential, treating customers with respect and understanding.
- The candidate should be highly coachable, always seeking advice to improve their skills.
- A competitive nature and a drive to succeed and achieve goals are important traits for this role.
- Strong written communication skills are necessary to engage effectively with subscribers.
- The candidate should possess excellent organizational and prioritization skills to manage tasks efficiently.
- The ability to think on one's feet and thrive in ambiguous situations is crucial for success in this position.
About Postscript
The SMS revenue platform for e-commerce merchants