Senior People Operations Manager - Remote Eligible

Senior People Operations Manager

Since our founding, we have redefined how people approach small-dollar loans—delivering over $1 billion in funding to more than 1 million customers, issuing over 4 million loans, and saving our customers more than $500 million.

At Possible, we're building a new type of consumer finance company; one that helps our customers stay out of debt rather than profit from their staying in it. We are a Public Benefit Corporation with the mission to help communities unlock economic mobility through affordable credit products crafted to improve financial health for generations. Join the team that's making our goal a reality.

Employees come to Possible to experience the energy of a fast-growing tech startup and the purpose of an important public mission.

The Role & Responsibilities

As the Senior People Operations Manager, you'll have a direct and tangible impact on our most critical asset—our people. You will be responsible for designing, implementing, and scaling our HR systems, programs, and processes. You will shape the employee lifecycle from onboarding through offboarding, and serve as a strategic partner to the Chief People Officer. The ideal candidate executes with experience-provided insight, and will be proactive, practical, and get things done. Key accountabilities include:

• Strategic Leadership: Collaborate with the Chief People Officer to build and implement the People Operations strategy, aligning it with strategic objectives and the company culture.
• Employee Lifecycle Management: Oversee most aspects of the employee lifecycle, including onboarding, payroll, benefits, leave, performance management, and offboarding.
• Program & Policy Development: Design, implement, and continuously improve People programs, policies, processes, and resources to enhance the employee experience.
• HRIS & Systems Management: Own the administration and optimization of our HR tech stack. Ensure data integrity and leverage systems to automate processes and generate insights.
• Compliance & Risk Management: Stay up-to-date with federal, state, and local employment laws and regulations. Ensure all People practices are compliant and mitigate potential risks.
• Data & Analytics: Use People data to identify trends, measure the effectiveness of programs, and make data-driven recommendations to leadership.

Requirements

• 8+ years of progressive experience in People Operations, HR, or a related field, with at least 2 years in a senior or leadership capacity.
• Strong command of HR technology platforms and experience in implementing HR tech systems.
• Experience in leading and scaling programs in high-growth or startup environments.
• Deep understanding of HR best practices, employment laws, and regulations across various states.
• You are comfortable operating at both a strategic level (planning and designing programs) and an operational level (accomplishing and managing day-to-day tasks).
• You possess a growth mindset and are driven by a dedication to continuous improvement.
• You are a proactive and creative problem-solver who thrives in a fast-paced, vibrant setting.
• You can handle complex situations with discretion and integrity.
• You have exceptional written and verbal communication skills, with the ability to distill complex information into clear insights.

What We Offer

This is a Hybrid position. We work in the office three days a week, and our office is centrally located in downtown Seattle.

The initial annual base salary range for this role is expected to be between $150,000 - $170,000. We benchmark every role to market data to ensure competitiveness; however, actual compensation is highly dependent on numerous factors such as experience, knowledge and skills, qualifications, and other job-related factors.

We also offer significant stock options, comprehensive benefits, a flexible PTO plan, a discretionary bonus plan, commuter benefits, work from home and wellness stipends, and an excellent office space with complimentary drinks and food options.

With the backing of our venture investors— Union Square Ventures, Canvas Ventures, Euclidean Capital, and Unlock Venture Partners — a dedicated following of hundreds of thousands of customers, and an extraordinary team, we are unwavering in our fight for financial fairness. As one of only a few FinTech Public Benefit Corporations, we've baked our dual dedication to building a profitable and socially impactful company into our charter; we only succeed when our customers do too. Give us a shout if you'd like to help us ship financial products that protect consumers from predatory lending practices and promote economic health.

Possible Finance is dedicated to financial fairness and community empowerment. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come.