Parts Salesperson

Parts Salesperson

The Parts Salesperson will be based at Ponsse UK Ltd, Parts Department, located at 4 Annan Business Park, Annan, DG12 6TZ.

This role reports directly to the Parts Supervisor.

Standard working hours for this position are from 08:00 to 16:30, Monday to Friday. Additional hours may be required to ensure all responsibilities are fulfilled.

Main Duties

• Package and dispatch parts orders to both external and internal customers, ensuring timely and accurate delivery.
• Process spare parts enquiries, creating orders for both external and internal customers as necessary.
• Handle received orders from suppliers, ensuring all items are checked and processed correctly.
• Manage the return of parts from internal customers, ensuring all returns are properly recorded and processed.
• Create orders for suppliers based on departmental demand, maintaining appropriate stock levels.
• Maintain accurate records as required by the department, supporting traceability and compliance.
• Carry out all work in a safe manner, maintaining a safe and tidy workplace at all times.
• Operate a Forklift truck only after completing the necessary training and always in accordance with company procedures.
• Adhere to all company and site rules, procedures and policies at all times.
• Conduct regular stock and inventory checks to ensure accuracy and availability of parts.
• Maintain a high standard of housekeeping in both the warehouse and the front of house, as these areas are visible to customers.
• Report any incidents or near misses promptly to support workplace safety.

Support Duties

• Answer the telephone in a polite and helpful manner, providing assistance to callers as needed.
• Greet visitors and external customers courteously and assist them as appropriate.
• Wear corporate clothing as issued, presenting a professional image at all times.
• Uphold and follow the One Ponsse principles in daily work.
• Offer support to colleagues within the department, fostering a collaborative team environment.
• Participate actively in completing Risk Assessments and Safe Systems of Work to promote safety.
• Be willing to use a company vehicle for the delivery and collection of parts when required.
• Demonstrate flexibility with working hours to meet the demands of the role.
• Undertake any necessary training to ensure effective performance in the role.

For more information, please contact:

Gavin Thomson, Parts and Warranty Manager, gavin.thomson@ponsse.com