Senior Software Engineer - Systems Monitoring - Java

Business Analytics Lead

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Lead within PNC's Retail Lending organization, you will be based in Strongsville, OH, Pittsburgh, PA, Dallas TX or Birmingham AL. This position is primarily based in a location within PNC's footprint.

Basic to Advanced Skillset Preferred in: Systems Monitoring and troubleshooting Infrastructure troubleshooting experience Java

INFRASTRUCTURE & HOSTING:

• Knowledge of Linux and Windows hosted Services
• MySQL & Oracle databases: Basic knowledge of SQL and PSQL preferred for querying tables, understanding table relationships, data types, and usage of stored procedures.
• Basic knowledge of SQL always-on architecture & listeners
• Knowledge preferred of containerized platform (Redhat OpenShift preferred)

Additional Skillsets / Soft Skills

• Experience with troubleshooting and root Cause analysis
• Documentation
• Communication
• Password Management
• NAS/SAN knowledge
• Active Directory
• Kanban Practices

MONITORING TOOLS:

• Logscale / Humio
• DynaTrace
• Log file setup, alerting, reporting
• Log management
• Incident Response & Support
• Basic knowledge recommended: Networking - Understanding of DNS protocols; F5 load balancing; traffic routing
• Basic knowledge of active directory & oracle unified directory a plus
• Certificates - F5, IIS, SSRS, various platforms
• Coding Fundamentals - C#, Angular
• Web Services & API's
• Business Continuity & Disaster Recovery
• Knowledge of supporting various infrastructure components is recommended. Also installing services, software, and other components will be a proficiency with tech currency.
• Adaptability is a plus. A RTB dev could be focusing on something today and immediately shifting focus to a production support item. Varies from time to time. But priorities can shift urgently.
• Proficiency in various technology stacks in a plus; but mastery of an individual concentration isn't required. Soft skills of task management, communication, and prioritization is a necessity.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Enterprise Monitoring Tools, Group Problem Solving, Java, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

Candidates being considered for this position will be subject to additional background checks as established by the specific government client contract.

Pay Transparency

Base Salary: $55,000.00 – $184,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/03/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.

Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.