Solutions Engineering Manager

Solutions Engineering Manager

Named Ad Age Best Places to Work for 10 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies.

Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.

Who You'll Be Working With

At PMG, we're passionate about empowering some of the world's most ambitious brands through innovative technology and thoughtful collaboration. As a Solutions Engineering Manager, you'll lead a talented team of engineers who thrive on solving complex challenges and building custom solutions that make a meaningful impact for our clients.

This isn't just a management role—it's an opportunity to collaborate with cross-functional teams, foster creativity, and inspire your team to push boundaries. You'll guide projects that directly influence the success of global brands, while helping your team grow and excel in their careers. At PMG, your contributions will matter, your ideas will be valued, and you'll work in an environment that celebrates curiosity, collaboration, and innovation.

What You'll Be Doing

Technical Leadership

• Identify high impact opportunities while leading multiple complex projects within the organization, including product development and customer support to develop technical solutions for high profile customers.
• Lead high-impact projects that align with organizational goals and priorities.
• Drive cross-team collaboration by acting as a bridge between technical and nontechnical stakeholders to ensure alignment on project goals and deliverables.
• Develop and deliver technical training content to empower teams and enhance skills across the organization.
• Translate business challenges into clear, actionable technical requirements. Promote scalability and efficiency by optimizing existing processes, tools, and workflows for improved operations.
• Work directly with technical and cross-functional teams to enhance internal products, define requirements for new features, and lead information technology initiatives.
• Oversee the roadmap for custom solutions that can scale effectively across the business.
• Ensure code quality and product output adhere to PMG and industry standards.
• Provide strategic guidance to client and project teams through expertise in media, technology, and innovation.
• Champion continuous learning by encouraging the adoption of new methodologies, tools, and best practices within the team.
• Initiate discovery and application of emerging technologies to address new challenges.
• Foster collaboration by leading team brainstorms and knowledge-sharing sessions.
• Maintain attention to detail by shipping high-quality, unit-tested code (Python or similar) and offering constructive technical feedback to peers.
• Assist in troubleshooting and ensure best practices in quality assurance across the team's work.
• Manage risk by identifying potential challenges in technical projects and implementing mitigation strategies to ensure smooth execution.
• Mentor junior development staff to grow their technical capabilities and professional development.
• Manage and inspire a team of Solutions Engineering professionals, driving performance and innovation.
• Telecommuting permitted up to 2 days per week.

Full time. Equal Opportunity / Affirmative Action Employer.

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
• Parental Leave: We provide paid parental leave to support your family during important life events.
• Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
• Fertility and Family Support: Access fertility benefits for all team members and their spouses.
• Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
• Pet Insurance: Protect your pet's health and your finances.
• Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
• Commuter Benefits: Access support for travel and commuting needs, where available.
• Annual Bonus: All employees are eligible for an annual bonus.
• Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
• AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.

What Sets Us Apart

Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.