HVAC Service Manager - Ft. Myers

HVAC Service Manager Opportunity

CoolToday is now hiring an HVAC Service Manager in Ft. Myers!!!

Exceptional Work Life Balance!

Looking to work for a company that puts people first?

Does a robust benefits package sound too good to be true?

What about working in a fun and collaborative environment?

Perhaps 401K match means the most to you?

CoolToday is currently seeking an experienced HVAC Service Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.

ONCE IN A CAREER OPPORTUNITY! COOL TODAY of nearly 60 years, is a well-established, leading service provider in AC/Plumbing/Electrical. We are adding to our team in Florida, an opportunity for excellent pay and growth!

What's In It For Me?

• Earn What You Deserve: Competitive, negotiable pay with a Monthly Bonus Structure.
• Company Perks: Take home a company vehicle, wear sharp uniforms, and enjoy covered vehicle expenses.
• Comprehensive Benefits: Health, vision, and dental insurance options for you and your family, plus supplemental coverage for life, accident, and disability.
• Plan Your Future: 401(k) retirement plans with employer matching.
• Balance Your Life: Enjoy six paid holidays per year and a referral program to reward your connections.
• Equipped for Success: Work with a fully stocked warehouse and well-equipped service trucks to deliver the best results.
• Feel Valued: Join a family-oriented, team-focused culture where your contributions matter.

Responsibilities

• Increase overall revenue and profitability of the HVAC Department
• Direct supervisor to 10-15 service technicians
• Cost Control
• Process creation and implementation
• Call-by-call board management, batting order
• Hiring, terminations, corrective action
• Develop a culture of performance excellence to encourage employment growth
• Drive the HVAC department sales through training and development of the field technicians
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
• Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue
• Monitor and control call backs and warranties
• Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Qualifications

• Service Titan experience a plus
• Home Depot program management experience a plus
• Technical background
• An in-depth knowledge of HVAC systems
• Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
• Ability to build business in the private sector, as well as the public sector
• Experience and knowledge of HVAC and process systems for residential dwellings
• Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs
• Positive energy and enthusiasm to drive sales and company growth
• Ability to prioritize, set goals, and manage multiple tasks, handle deadlines