People Ops Partner

Plum People Ops Partner

Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back.

Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI – that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more.

That's all down to our passionate team of 230+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey.

The Role

We are looking for an experienced People Ops Partner, who will be the dedicated point of contact for multiple teams at Plum. Your role will be to support both employees and managers throughout the entire employee lifecycle, from onboarding to offboarding, ensuring a smooth and meaningful people experience at every stage.

You'll act as a trusted advisor on all people-related matters, balancing employee advocacy with business needs, and ensuring all stakeholders feel supported and heard. Above all, you'll approach every situation with empathy, confidentiality, and professionalism.

What You'll Be Doing

• Act as the main People contact for your assigned teams, supporting both employees and managers.
• Champion the employee experience throughout the full lifecycle (onboarding, offboarding, payroll etc).
• Advise on policies, contracts, and people-related queries, ensuring clarity and compliance.
• Own People processes such as performance management, employee engagement, and team development.
• Partner with managers to support these initiatives and guide them through organizational changes.
• Handle HRIS (HiBob) processes, payroll queries, and benefits administration.
• Provide guidance on sensitive cases, conflict resolution, and employee relations.
• Collect and analyze HR data to identify trends and improve people practices.
• Collaborate closely with the TA team on cross-functional projects and contribute to hiring decision-making.

What We're Looking For

• At least two years of proven experience in a People Partner, People Manager, or similar role.
• Strong knowledge of employment policies and practices.
• Familiarity with the local employment law.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders and manage sensitive conversations.
• A balance of employee advocacy and business pragmatism.
• Hands-on experience with an HRIS (HiBob experience is a plus).
• Analytical mindset to interpret data and provide actionable insights.
• Highly organized with strong attention to detail.
• A proactive, empathetic, and solution-oriented approach.

Plum's Perks

• Own part of the company you're helping grow through stock options
• Private health insurance
• Annual training budget
• Plum Premium for free
• Competitive referral scheme
• Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
• Team breakfasts and team lunches
• 25 days holiday + bank holidays
• 45 work-from-anywhere days to give you flexibility to work your way
• 2 weeks sabbatical after 4 years to take the break you deserve
• Enhanced parental leave
• 1 paid volunteering day annually
• Annual team trip to a surprise destination!
• A fun, inclusive company culture

If you think this sounds like you, don't hesitate to get in touch!

Thanks,

Plum Team

Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.