This is a hybrid role with at least one day onsite in the Dublin office.
Position Overview: We are seeking a Senior API Cloud Engineer to join our team in Platform Services and Emerging Technology's Developer Enablement DevRel group. The developer enablement organisation's mission within platform services is to provide developers with the tools, resources, and support they need to build high-quality applications that meet business requirements. This includes enabling developers to create, test, and deploy software applications more efficiently and effectively.
The DevRel team promotes knowledge sharing and collaboration to create a community of enabled developers. It empowers developers to take ownership of their work and contribute to the organisation's success.
In this role, you will represent developer needs within the APAC/EMEA region by providing technical support to developers, building and maintaining our developer enablement solutions, and working closely with partner platform teams to ensure the platform meets their needs.
Job Responsibilities • Provide technical support to developers who are using platform services • Assist developers in building and deploying their applications • Troubleshoot issues and work with development teams to resolve problems • Collaborate with development teams to ensure the platform meets their needs • Develop and maintain documentation and training materials for the platform • Stay up to date with new technologies and trends in the industry
Minimum Qualifications • 6 + years of industry experience and strong API Management or API Gateway • Experience with cloud computing platforms such as AWS, Azure, or GCP • Experience with continuous integration/continuous delivery (CI/CD) tools such as Jenkins, GitHub Actions, and Spinnaker • Experience with scripting languages such as Python or Bash • Familiarity with containerization technologies such as Docker or Kubernetes • Familiarity with observability practices, tooling, and solutions, including Prometheus, Grafana, Splunk, and NewRelic. • Knowledge of DevOps principles and practices • Strong communication and collaboration skills • Ability to troubleshoot and solve complex technical problems
Preferred Qualifications • Familiarity with open-source software and communities • Familiarity with ticketing systems such as Jira, Trello, and Asana • Enjoys speaking at conferences and developer communities • Relevant certifications include AWS Certified Solutions Architect Associate, AWS Certified DevOps Engineer, and Certified Kubernetes Application Developer