Account Manager

Account Manager

At Xero, we're here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.

This role is directly responsible for growing, developing and managing Xero's relationships with existing Xero partners. As an Account Manager on our Go-To-Market Sales team, you are the strategic growth partner for Accounting and Bookkeeping firms, helping them build a modern, cloud-first practice with our suite of tools. You will move them through Xero status' by signing clients onto Xero, developing business plans with partners to develop their online strategy and managing your territory to recruit, educate and grow the Xero Partner channel.

Reporting to our Partner Sales Manager, this team is a supportive, high-performing team of seven, where everyone owns their patch but collaborates to help our partners and each other succeed. If you're passionate about making a tangible impact and helping great people build their businesses, this is the role for you.

What You'll Do:

• Effective territory management through categorisation and prioritisation of all new and existing Accounting and Bookkeeping Partners
• Identify sales opportunities to build a sales pipeline
• Strategically prioritise and manage your day to optimise calling time to meet monthly sales and call targets
• Identify opportunities to develop business plans to produce larger or longer term deals and work with the Partner to implement them and manage on an ongoing basis
• Run and present at Xero sales events and drive attendance for these events across your Partners
• Increase penetration within the existing Partner base
• Ensure knowledge of Xero features and functionality is kept up to date via Xero training and update webinars
• Ensure activity targets are met
• Increase and maintain the percentage of certified partners ensuring attendance of re-certification where required
• Keep all information, relating to inbound and outbound calls, up-to-date at all times in Salesforce.

What You'll Bring With You:

• Direct experience in inbound phone and email sales
• Proven sales performance with the ability to create a quick and strong rapport with partners over the phone
• An interest and intrigue in the emerging online accounting market
• Accounting Product knowledge and understanding of the workings of an Accounting Practice
• Attention to detail and follow-up
• Direct experience with long term sales cycles and managing long term client relationships
• Loads of initiative and self-motivation
• Experience with presentation and spreadsheet tools including a CRM database

Fixed Term Contract End Date: July 2026

Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you'll do the best work of your life at Xero.