Application Services Coordinator

Application Services Coordinator

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact.

The Challenge

We are looking for an Application Services Coordinator, with a big passion for Application service and biscuits. We offer you the opportunity to join our team and contribute to our mission to bring 'Happiness with every bite'.

The position entails

The Application Manager (AM) sits within the IT/IS team and is responsible for the correct working of applications within the pladis Europe application landscape. Currently approximately 10 individual applications and services are in scope. The AM is supported by the IT/IS team and acts as an expert in understanding the working of the applications and their interfaces. The AM can support user questions on all the beforementioned applications and interfaces and provides second line support. In some cases, the AM passes the calls on to third line support through an external partner. The AM will be responsible to maintain the applications technical and functional documentation and maintain, install, update and repair or replace these applications when required.

To be successful as an AM you should gain a strong working knowledge of our applications behaviours and functionalities as well as become an expert in the functional aspects of the applications. Changes to the application landscape will be managed by the AM using proven project management skills. The AM will be linking with the business key users to execute changes/requests and resolve incidents.

Your main responsibilities

• Ensure the availability of the application landscape through support of all relevant parameters and interfaces and set up is according to best practice standards
• Pro-actively manage the applications by understanding the global working of these
• Establish in-depth knowledge on application interfaces and configurations
• Create maintenance plans and initiate required upgrades
• Share knowledge with the IT/IS team(s)
• Control delivery of projects and Change Requests
• Ensure appropriate project governance is established and maintained
• Involves 3rd parties when next level support is required
• Work location is Zaandam on site.

What do you bring?

• 5-10 years' experience working in Application Management type of role
• Highly analytical and problem-solving skills
• Demonstrated skills with database management
• Broad working knowledge of application management
• Ability to effectively manage multiple priorities
• Proven administration and communication skills
• Project management skills
• Build strong internal relationships.

What we offer

Working for pladis means challenging jobs, career opportunities and an inspiring environment that allow you to enhance your personal development. pladis recognizes that the on-going success of the company depends on the continued development and engagement of our employees and pursues a fair and competitive remuneration policy, recognizing individual and team competencies and performance.

A few of our benefits:

• Fixed term employment (12 months) with possibility of a permanent contract
• Development opportunities through our pladis Academy & other training programs
• A competitive salary
• Fulltime employment (37,5 hours per week)
• 34 holidays (based on fulltime)
• Pension in pensionfund 'Zoetwaren'
• Discounts on health insurance, gym memberships, bikes etc
• Biscuits, chocolate and other snacks from our personnel store
• The best colleagues in an informal working environment.

Who are we?

Koninklijke Verkade, founded in 1886, with amazing brands like Verkade en Sultana, is part of pladis since 2016. pladis is one of the world's leading snacking companies. We are the proud steward of over 300 years of family baking and confectionery experience. A worldwide community with 16.000 colleagues around the world. Each of us bring our experience in happiness. Each of us is unique, but we find each other as a family of bakers and chocolatiers, hardworking, with pride and purpose. After all these years we believe that biscuits and chocolate bring people together. We are pladis. We bake Happiness. Happiness with every bite.

pladis succeeds because of people like you. People who wake up in the morning excited to get to work. Who believe in themselves and their potential. Who want to grow as part of a global community of like-minded colleagues.

pladis colleagues care deeply about being the best. About winning, staying the course and never giving up. Whichever part of the world we're in, whatever our role. Whether we're baking, working in HR, finance, marketing or many other areas – we win as one pladis team.

And while we're all unique, we share something in common. It's the code by which we live and work. We call it our 'Winning Traits & Behaviours': Purpose Led, Agile, Collaborative, Positive and Resilient. Five aspects of pladis life that define who we are, how we interact and get things done.

If pladis sounds like the place where you can thrive and help write the next chapter in our growth story, then check out opportunities around the world and follow us for the latest information from our teams.