Staff Services Manager (children's System Of Care) - #2025 - 11773 - 01

Staff Services Manager

Salary: $49.38 - $61.66/hour; $8,559.20 - $10,687.73/month; $102,710.40 - $128,252.80/year.

Department: Health and Human Services

Job Type: Open.

Date Opened: 6/20/2025 12:00:00 PM.

Filing Deadline: Open Until Filled

Employment Type: Permanent/Full Time (40 hrs/week)

Work Location: Auburn, CA and surrounding areas

HR Analyst: Suzanne Messina.

Position Information: Please note: The salary for this classification will be approximately $107,332.37 - $134,024.18/year, effective August 9, 2025.

The Department of Health and Human Services - Children's System of Care Division is recruiting for a Staff Services Manager due to increased mandates from the CDSS and DHCS, new IT systems that have are in development (CARES), contractual and grant complexities in development, tracking, outcomes and auditing, increased Public Records Requests, as well as new and changing County processes. Responsibilities for this position include developing and implementing policies and procedures; creating and responding to required federal, state and County requests for information; child welfare program evaluation, outcomes tracking, trending, and analysis; project management of CARES planning, implementation, and training duties with Information Technology; information gathering, preparation and response to Public Records Requests; as well as other cross-divisional areas to be developed.

The ideal candidate would have advanced training in data analytics, solid research skills, and extensive knowledge of child welfare and behavioral health program requirements, including fiscal monitoring and outcomes deliverables. Knowledge of specific programs and funding streams such as foster care nursing, HCPCFC, Wraparound, MHBG, Mobile Crisis, Foster Care, Medi-Caid, etc. is also required. The candidate will directly participate in the development, administration, monitoring and evaluation of contracts and grants; develop requests for proposals for professional services with manager subject matter experts and administer the advertising, bid processes, and awarding of contracts; and will serve as the internal Ombudsman who would interview and gather information to investigate complaints and recommend corrective action as necessary.

The eligible lists established as a result of these recruitments may be used to fill future vacancies as they arise, subject to position-specific requirements.

This recruitment will remain open until filled. Applications received after this date will be screened on a bi-weekly basis until the position is filled.