Sales Development Associate

Sales Development Associate

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Sales Development Associate to join our team.

Applicants must reside within our PITT OHIO footprint. Daily in person attendance is required for this position.

We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!

Purpose

To proactively identify and engage with current and prospective customers, building strong relationships and delivering a world-class customer experience across customer interactions. The Sales Development Associate also supports Enterprise Sales by exceeding internal and external customer expectations and partnering strategically with outside sales representatives to drive growth and expand new and existing business opportunities for PITT OHIO.

Responsibilities

Support Functions:

• Act as a liaison between PITT OHIO, carrier partners, and internal teams to ensure smooth communication and issue resolution.
• Support the Enterprise Sales Team by handling day-to-day customer needs and administrative tasks with a proactive, solutions-oriented approach.
• Build and maintain strong relationships with strategic customers to support retention and growth.
• Coordinate onboarding efforts across departments and with carrier partners to ensure timely and successful implementation of new business.
• Prepare customer-facing reports and updates for quarterly business reviews.
• Make decisions on goodwill requests to maintain customer satisfaction and loyalty.
• Adapt to changing priorities and assist with other sales support tasks as needed

Sales Functions:

• Research and engage with customers that have potential for growth to understand their transportation needs and buying decisions.
• Develop and maintain customer relationships that result in growth and long-term partnerships.
• Work closely with Enterprise Sales and Marketing to create a cohesive sales strategy focused on growing customer acquisitions, minimizing churn, and growing long-term customer share of spend across transportation and supply chain segments.
• Support all PITT OHIO goals and company policies.
• Maintain a high level of honesty, reliability, and transparency that instills trust between you and our customers.

Other Duties:

• Interface and collaborate with Marketing, Sales/Sales Leadership, Operations, Pricing, Claims, Collections and Account Managers.
• Participate in "Huddles" (collaborative sales meetings) to grow business.

Qualifications

• Minimum 3-5 years sales experience

• Previous experience or ability to learn the transportation industry preferred.

• Previous experience or ability to learn in b2b selling.

• Fluent English language skills required to effectively communicate with internal and external customers

• Must possess excellent interpersonal, verbal and written communication skills

• Experienced in Microsoft Office (with emphasis on Excel, Power Point, and Outlook)

• Experience using a CRM (i.e. Salesforce, Microsoft Dynamics, etc.)

• High level of problem solving, negotiation, and time management skills are essential

• A positive and winning mindset consistent with the PITT OHIO culture.

• Desire to transition to the pathway of a field Enterprise Solutions Representative

• Ability to learn and become proficient in use of PITT OHIO Sales Enablement applications and platforms.

• Ability to make data driven decisions.

Working Conditions/Physical Requirements:

• This position will be domiciled at the nearest PITT OHIO facility and may require some customer entertainment and/or face-to-face interactions.

• Sedentary work – exerting up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are only required occasionally.

• Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.

• Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.

• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.

• Talking and hearing required to communication with and listen to others to share or receive information.

• May be occasionally exposed to noise including telephone, office machinery, and conversations of others.