Senior Systems Engineer

Senior Systems Engineer

The Senior Systems Engineer will be responsible for the design, implementation, administration, and ongoing support of the firm's enterprise infrastructure. This role covers a wide range of technologies, including Citrix (VDI and NetScaler), VMware virtualization, NetApp storage, and Active Directory. The position requires strong hands-on technical skills, the ability to troubleshoot complex issues, and a proactive approach to maintaining a secure, reliable, and high-performing environment.

The Senior Systems Engineer will work closely with other IT teams to deliver firm-wide technology initiatives, ensure system resilience, and support business operations. This role will also provide cross-training and coverage in other Systems Engineering disciplines such as load balancing, certificate management, and data protection.

Key Responsibilities

• Maintain and support Citrix environments, including VDI and NetScaler appliances.
• Manage and optimize VMware virtualization infrastructure.
• Administer and monitor NetApp storage systems.
• Maintain, secure, and optimize Active Directory environments.
• Perform regular system updates, patching, and configuration changes.
• Test and implement upgrades to maintain security, performance, and supportability.
• Monitor system performance dashboards, logs, and alerts.
• Diagnose and resolve complex infrastructure issues.
• Escalate critical incidents as needed and work with vendors on resolutions.
• Work with cross-functional teams to deliver technology projects on time and within scope.
• Assist with technology roadmap planning and infrastructure improvements.
• Maintain accurate system documentation and configuration records.
• Ensure compliance with security standards and policies.

Required Education, Knowledge & Experience

• Associate's degree OR 7+ years of equivalent IT systems experience.
• 3+ years in a multi-office enterprise environment (multi-national preferred).
• Proven administration experience with Citrix, VMware, NetApp, and Active Directory.
• Strong understanding of enterprise infrastructure, networking, and storage fundamentals.
• Experience with disaster recovery solutions and high-availability systems.

Required Skills and Abilities

• Citrix (VDI, NetScaler) administration and optimization.
• VMware virtualization management and troubleshooting.
• NetApp storage provisioning, performance tuning, and monitoring.
• Active Directory management, group policy, and security.
• Strong organizational and time management skills.
• Excellent troubleshooting and analytical skills.
• Ability to manage multiple tasks and projects simultaneously.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office tools (Word, Excel, Visio, PowerPoint).
• Scripting experience (PowerShell, Python) preferred.
• Azure Active Directory administration preferred.
• Experience with Microsoft Exchange 2016–2019 and Exchange Online preferred.

Physical Requirements

• Ability to sit and stand for extended periods.
• Ability to lift up to 50 pounds.
• Ability to install equipment in standard 7-foot racks or cabinets.
• Occasional but infrequent travel may be required.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.