Sales Associate

Sales Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

To provide first-class customer service in a timely, friendly, and knowledgeable manner via face-to-face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefits of purchasers.

Minimum Requirements

Matric (Grade 12) Minimum of 2 – 3 years' sales experience The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores. Preference will be given to applicants in similar positions.

Competencies

Numerical Reasoning Drive Stress handling and Resilience Building Relationships Persuasiveness Problem solving Customer Service Orientation Teamwork Building the Brand Influence

Key Responsibilities

Sales Actively seek and engage customer prospects in the store to maximize sales potential. Provide assistance and information on product features to meet sales target. Adhere and achieve department's sales targets on a monthly, bi-annual, and annual basis. Identify sales opportunities and prepare sales action plans and schedules to meet specific targets. Customer Service Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires. Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities, and any potential for new products/services to ensure customer's needs are satisfactorily met. Collaborate with co-workers to ensure proper customer service is delivered. Identify and expedite the resolution of customer concerns to maximize satisfaction. Product Knowledge Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers. Assist in ensuring that the product presentation area is clean and organized to make the products attractive to customers. Administration Prepare paperwork to activate and maintain contract services. Analyse sales reports and interpret information to assist in putting together sales action plans. Leading Self Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions. Effectively organizes and prioritizes daily workload; volunteer to undertake additional related activities to ultimately deliver on the department's goals. Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers. Focus on the development of skills for day-to-day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities.