Site Reliability Engineer – Audit & Compliance Enablement

Site Reliability Engineer – Audit & Compliance Enablement

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe's portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you're excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

About the Role

As a Site Reliability Engineer in the SRE Audit & Compliance Enablement team, you will play a key role in ensuring PhonePe's infrastructure and operations are always audit-ready. You'll combine technical depth with process rigor to build a sustainable, scalable, and proactive approach to audit readiness—spanning systems, backups, documentation, and control validation.

Roles and Responsibilities

Audit & Compliance Enablement

• Create and maintain reusable evidence artifacts (e.g., access logs, architectural diagrams, control narratives).
• Represent SRE systems during audit walkthroughs and demos.
• Collaborate with Compliance, InfoSec, and SRE domain owners for control gap closures and evidence gathering.

Backup & Archival Infrastructure

• Own and operate infrastructure responsible for backups of databases, application/system logs, and audit logs.
• Perform scheduled validations including data restores and integrity checks.
• Maintain and update a comprehensive catalog of backup datasets and their retention policies.
• Generate audit-friendly backup status reports and recovery evidence.

Infra Scans & Coordination

• Support scheduling and execution of VAPT, configuration reviews, access reviews, and internal audits.
• Track issues to closure by working with SRE and platform teams.

Automation & Tooling

• Build scripts and tools to automate evidence generation and health checks (e.g., backup summaries, uptime reports).
• Maintain audit SOPs, checklists, and internal documentation to drive repeatability and consistency.

Skills Required

• 4–7 years of experience in SRE, Infrastructure, or Platform roles with strong Linux and cloud fundamentals.
• Hands-on experience managing or validating backup and archival systems.
• Familiarity with log management, monitoring, and observability platforms.
• Exposure to compliance and audit requirements (e.g., ISO 27001, PCI-DSS, SOC 2).
• Strong scripting skills in Shell/Python/Perl and comfort with automation tooling (e.g., Ansible, Terraform).
• Excellent documentation and collaboration skills.

Preferred Qualifications

• Experience working closely with InfoSec or Compliance teams on audits or certification cycles.
• Exposure to enterprise backup and DR systems.
• Prior ownership of critical infra components with clear SLAs.
• Certifications in cloud platforms, security, or compliance frameworks.

Why This Role Matters

This is a critical role in ensuring that PhonePe's infrastructure not only runs reliably but also aligns with growing regulatory and audit expectations. You'll have a direct impact on engineering velocity, compliance posture, and how PhonePe presents itself to regulators and partners.

As a Site Reliability Engineer in the SRE Audit & Compliance Enablement team, you will play a key role in ensuring PhonePe's infrastructure and operations are always audit-ready. You'll combine technical depth with process rigor to build a sustainable, scalable, and proactive approach to audit readiness—spanning systems, backups, documentation, and control validation.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.