Healthcare Customer Service Reps!!

Healthcare Customer Service Representative

Join a growing healthcare contact center here in the Valley! Healthcare Customer Service Rep Job Description: Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management. Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members' care partners like pharmacies, testing laboratories, specialists, and insurance. Collaborate with providers and other operations team members to complete urgent tasks. Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.

Healthcare Customer Service Rep Main Details: Start Date: June 30th. Pay: $19.25/Hour. Will be $24.00/Hour on Weekend Shifts! Schedule: Choose your own schedule from available 1st & 2nd shifts (Schedules with start times between 5:00am - 1:00pm). Must be able to work 1 weekend day!! Location: Downtown Tempe. Near Rio Salado & Priest

Benefits of this Healthcare Customer Service Role: Endless career advancement opportunities with a growing & upcoming company. Will work out of a brand new building in DT Tempe. Paid sabbatical after 5 and 10 years. Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues. Competitive Medical, Dental and Vision plans. Free memberships for yourself, your friends and family. Pre-Tax commuter benefits. PTO cash outs - Option to cash out up to 40 accrued hours per year. They pay 100% life insurance and disability insurance. 401K Match.

Job Type & Location: This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits: The pay range for this position is $19.25 - $19.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type: This is a fully onsite position in Phoenix, AZ. Application Deadline: This position is anticipated to close on Nov 21, 2025.