Working Student / Intern (all Genders) – Service Operations Analyst

Working Student / Intern (All Genders) – Service Operations Analyst

In this role, you have the opportunity to use AI as a digital assistant to streamline daily office tasks, analyze data, and enhance communication within a global Service Team of 25 colleagues across 4 sub-teams.

Your role includes:

• Help to shape a broader AI strategy for the global service team and lead the implementation of it
• Use AI tools to draft, refine, and translate emails and documents, as well as summarize complex reports and technical articles.
• Leverage AI-supported tools to transcribe meetings, structure key discussion points, and prepare concise meeting minutes.
• Support the analysis of large datasets using AI-enabled features in tools such as Excel to identify trends, generate forecasts, and create visualizations (e.g., charts and pivot tables).
• Assist in preparing presentation drafts, researching market and industry trends, and using AI as a sparring partner to develop and refine ideas.
• Analyze feedback from different functions and regions by using automated evaluation of surveys and comments to identify patterns, strengths, and improvement areas.

Great, if you have the following:

• Enrolled in a relevant degree program, such as Computer Science, Information Technology, Business Informatics, or a comparable field
• Solid knowledge of Microsoft Copilot and AI-supported productivity tools, with the ability to apply them effectively in a business environment
• Strong English communication skills, both written and spoken, for professional correspondence and documentation
• Ability to work independently and in a structured manner, managing tasks reliably with minimal supervision

What we offer:

• Salary working student: depending on your previous experience and your current studies, your salary will range between 18.13€/h and 20.30€/h
• Salary: depending on the type of internship
• Voluntary internship longer than 3 months: €2,419 for a 40-hour week
• Compulsory internship: the salary is between 900 € (Bachelor's degree) and 1,000 € (Master's degree)
• Annual leave: 30 days
• Mobility: Subsidized Deutschlandticket
• Philips Learning & Development: Wide range of professional training courses and for personal development
• Health: Various offers for physical and mental health as well as sports courses
• Meals: Free drinks and reasonable prices in our canteen
• Philips MyShop: Discount on Philips products
• Purpose: Doing meaningful work with a great team
• Culture: Informal culture, various team/cultural activities (on sustainability, diversity, etc.)

How We Work Together

We believe that we achieve better results when we work together rather than apart. For our office teams this means to be on-site at least 60 percent of your working time.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. With patient safety and Quality as our fundamental premise, we focus on regulatory requirements and quality standards in our daily work. Do the work of your life to help the lives of others.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.