Field Service Engineer - East Region

Field Service Engineer - East Region

At Philips, we believe there's always a way to make life better. Join our team as a Field Service Engineer - in East region, by using your strong technical skills you will be providing the best-in-class customer service!

As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers.

Your role:

• Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.
• Assisting in service repair, preventative maintenance, field change orders / installations.
• Identifying and solving customer issues, and involving Service and Sales teams as appropriate.
• Operating under the required knowledge of regulatory policy

To succeed in this role, you have the following skills and experience:

• University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering and Electronics Technology degree or any other relevant engineering major.
• Previous hands-on experience servicing medical or other high-technology equipment.
• Preferably demonstrated, repair and troubleshooting skills with experience in one of our modalities appreciated.
• Excellent written and verbal communication skills in Spanish and good level of English.
• Ability to demonstrate superior customer service skills daily - required.
• Residence in Barcelona or surrounding area, full availability to travel in East region, Driving license.

We believe that we are better together than apart. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.