Oncology Services Manager

Manager Of Medical Oncology Services

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The Manager of Medical Oncology Services provides clinical and operational oversight to the Infusion and Medical Oncology clinics of the DDCI. The Manager will be a part of the DDCI leadership team and will collaborate with oncology providers, and both departments within the DDCI and Health System. The position has direct oversight of department staff.

Essential Duties and Responsibilities

• Responsible for the development and implementation of quality improvement plans to ensure high quality outcomes and to remain compliant with all policies and regulations.
• Responsible for the development and implementation of capital and operational budgets. Reviews monthly financial statements and works collaboratively with the DDCI Director to ensure financial efficiency.
• Develops and implements department policies, procedures and job descriptions. Identifies and initiates strategies for process improvement within the department(s).
• Coordinates orientations and validates competencies of new staff members. Responsible for annual employee evaluations and oversees the hiring of staff.
• Maintains appropriate training to serve as the Medical Oncology EMR super-user and provides ongoing support to staff.
• Determines the need for and plans staff development, training, and continuing education.
• Develops and maintains a professional and nurturing atmosphere for patients, families, providers, and staff.
• Provides oversight of all aspects of staffing and processes improvement to ensure efficient work flows, works closely with physicians to implement processes that support and enhance the practice setting.
• Schedules staff, monitors attendance, and approves PDO requests.
• Responsible for the ongoing development of the patient experience and employee engagement.
• Tracks quality assurance data and monitors for acute and chronic care management to improve patient care processes and outcomes. Ensures appropriate patient safety standards are developed and adhered to.
• Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance requirements.

Education

• Graduate of an accredited School of Nursing. Bachelor degree in health-related field required.

Work Experience

• Minimum five years nursing experience with at least two years clinical nursing leadership experience required. Excellent computer, critical thinking, verbal and written communication skills required. A blend of hospital and clinic nursing experience preferred.

Certification/License

• Current RN license in the State of Missouri or Compact state required. American Heart Association BLS certification required. OCN-Oncology Nursing Certification preferred.

Mental/Physical Requirements

• Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

• Frequent exposure to infectious disease and hostile persons at times. Frequent exposure to communicable disease via blood and other body fluids. Minimal physical discomfort. Typical medical clinic and hospital setting, working closely with physicians, patients, hospital, and clinic staff.