Team Lead Im Key Account Management - Berlin (m/w/d)

Leadership Role in Sales and Account Management

Your responsibilities with us

• Leadership and development of your team – You will lead a team of key account managers, coach them, and develop their skills specifically.
• Strategic customer management – You will take care of our most important partner companies, build long-term relationships, and optimize their recruiting processes.
• Performance management and goal achievement – You will monitor KPIs, manage your team data-driven, and ensure that our partner companies recruit the right specialists.
• Cross- and upselling – You will recognize business opportunities, develop your accounts further, and identify potential for additional services.
• Process optimization and strategy development – You will analyze existing processes and develop new approaches to further increase our success rate.
• Interface management – You will work closely with other teams such as Candidate Success Management and Operations to ensure a smooth placement process.
• Hands-on leadership – You will not only lead strategically but also get involved operationally when it counts.

What you bring with you

• Experience in leading a sales team – You have already successfully led and developed a sales or key account team.
• Several years of experience in B2B sales or key account management – Ideally in personnel recruitment, SaaS, or a growth-oriented environment.
• Data-driven work and strategic thinking – You can interpret KPIs and derive measures for goal achievement from them.
• Confident demeanor and negotiation skills – You convince C-level decision-makers and develop sustainable partnerships.
• High motivation and closing strength – You enjoy sales, want to see results, and go the extra mile for your team.
• Experience with CRM systems and digital tools – You work confidently with common sales and performance tracking tools.
• We expect you to have German language skills at C2 level, proven through your resume or corresponding certificates. You will negotiate with people on the customer and candidate side who will make decisions. Clarity in communication is therefore required.

What we offer you

• Attractive fixed salary and performance-based compensation – Your salary consists of a strong fixed component and an uncovered commission directly linked to your success.
• Flexible working model – You work hybrid, with four days in the office and one day of remote work – the perfect mix of teamwork and flexibility.
• Top-equipped office in Berlin – If you work on-site: Modern office with excellent connections and high-quality equipment.
• Efficient tools and technologies – Slack, Zoom, and our customized CRM for an optimized workflow.
• Team and company events – Whether after work, football, or team offsites – we celebrate our successes together.
• Free catering in the office – Coffee, snacks, and fresh fruit are always available.
• Personalized snack orders – Choose your favorites via our weekly REWE order.
• Pet-friendly office – Your dog is welcome with us.

Pflegia is a digital platform for the placement of caregivers throughout Germany. Our mission: To quickly, fairly, and accurately bring together care facilities and qualified specialists – with digital solutions that really work.

We are a growing company based in Berlin that relies on self-responsibility, transparent communication, and partnership-oriented work. With us, it’s not about where you come from – but where you want to go together with us.