(junior) Key Account Manager - Berlin (m/w/d)

Job Title

Your responsibilities at us

Relationships That Last! You are responsible for successful and positive customer retention by always being an open ear for the concerns of your partners.

Participation That Makes Sense! You actively participate in the candidate search for our partner companies, from the first match to the successful placement.

Match-Maker with a Mission! You support the negotiation of conditions between applicants and employers and find the best offer for both parties.

Developing Existing Customers and Cross-Selling! You actively expand existing business relationships, develop our customers into long-term key accounts, and recognize cross-selling potentials for additional services.

Strategic Partner Support! You keep profiles and job listings of your partner companies up to date and create tailored recruiting strategies together with them.

Efficient Communication! You conduct regular feedback conversations with customers and thus ensure long-term satisfaction and successful cooperation.

Proactive Problem Solving! You recognize potential challenges early and develop individual solutions for your partner companies.

Analysis and Reporting! You analyze the performance of your key accounts and use this data to propose improvements in the recruiting process.

Target-Oriented Candidate Placement! You ensure that our partner companies hire the right caregivers to create a true win-win situation.

What you bring with you

Customer-First Mentality! You always put the needs of customers first and go the extra mile for positive cooperation.

Communication Skills and Enjoyment of Customer Contact! You like working with people and approach customers and partners openly.

Organizational Talent and Goal Orientation! You keep an overview and work in a structured manner to achieve your own goals and those of the team.

Solution Orientation and Creativity! You find creative approaches to new challenges and implement them independently.

Willingness to Learn and Further Development! You want to continuously expand your skills and benefit from our coaching and workshops.

Sales Affinity and Cross-Selling Talent! You recognize potentials for cross-selling and extensions and know how to offer additional services.

Analytical Thinking! You can recognize customer needs and trends and use this information to offer individual solutions.

We expect from you German language skills at C2 level, proven by your resume or corresponding certificates. You will negotiate with people on the customer and candidate side who will make decisions. Clarity in communication is therefore required.

What we offer you

Top-equipped office in Berlin! A modern office with central location, first-class connections and an inspiring working environment.

Attractive Remuneration! A fair base salary plus uncapped commission that rewards your success directly.

Intensive Training! Start with an 8-week onboarding in Berlin to get to know us and our way of working from the ground up.

Hybrid Working Model! After your training, you will work in a hybrid model: three days a week in the office and two days in the home office. Additionally, your entire team meets every two months for a week on-site in our Berlin office.

Unlimited Development Opportunities! Show what is in you! There are no limitations here - whether you want to develop professionally, take on more responsibility or aim for a leadership position: Your career is what you make of it! We grow quickly and offer you the opportunity to grow with us.

Modern Work Equipment! Laptop, monitor and headset are available for productive work.

Efficient Tools and Systems! Use Slack, Zoom and our customized CRM system to make your working day efficient.

Regular Team and Networking Events! From after-work sessions to football or volleyball to team building activities and company runs.

Free Catering! Fresh coffee, cool drinks, snacks and fruit are available to you at any time.

Personalized Snack Orders! You can have your favorite snacks delivered directly to the office via our weekly REWE order.

Friyay Feeling! Every Friday we end the week together with pizza and beer in the office.

Pet-Friendly Office! Your dog is welcome with us.

27 Vacation Days per Year! For sufficient relaxation and a balanced work-life balance.

Pflegia is a digital platform for the placement of caregivers throughout Germany. Our mission: to bring together care facilities and qualified professionals quickly, fairly and accurately - with digital solutions that really work.

We are a growing company based in Berlin that relies on self-responsibility, transparent communication and partnership-based work. With us, it doesn't matter where you come from - but where you want to go together with us.