Sales Floor Manager

Sales Floor Manager

Pfaff Subaru is looking for a results-driven leader with a passion for automobiles, customer service, and a proven track record in sales. Pfaff Subaru is proud to be recognized by Automotive News Canada as one of the best dealerships to work for in the country for 2025. We are part of North America's largest automotive retailer, Lithia and Driveway, a Fortune 500, a company that is on the fast track to even more success and development, and it's your chance to grow with us!

We are about earning customers for life – taking personal ownership – improving constantly – having fun!

If you are an Automotive Sales Floor Manager who shares these goals, we want to talk to you!

Here's What You'll Be Doing:

• Build and coach the Sales Team towards achievement of expectations, objectives, and goals.
• Coach, mentor, and train Brand Ambassadors to assist customers, answer questions, structure deals and/or payments.
• Oversees the Compliance Administrators to ensure paperwork is completed accurately, funding processed post delivery and follow up of factory incentives/receivables.
• Follows the Pfaff sales model training of "One Price" and/or "One Touch" sales process and assists in the execution of this process for all Brand Ambassadors including performing "fly bys" with customers to build rapport.
• Other duties as required.

Skills and Qualifications

• Progressive experience in vehicle retail sales.
• Experience in a supervisory role is an asset.
• Valid Ontario Drivers License and a Clean Drivers Abstract.
• OMVIC Certification required.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.

Why Work For Pfaff?

• Competitive Compensation – whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
• Vacation and Paid Time Off
• Track Days and Team Events
• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program – Pfaff employees can purchase the Lithia & Drive stock (NYSE: LAD) at a discount.

Earnings Potential: From $120,000-$170,000. Earnings potential is based on meeting individual performance/store objectives.

Vacancy: This is an additional headcount.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.