Field Service Support Administrative Assistant (mfg Training PPE And Tools)

Whaley Foodservice Training Coordinator

At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including:

• Medical, Dental, and Vision
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Description

• Schedule and coordinate manufacturer and technical training for field service personnel Utilize analyzed data to develop processes and procedures to maintain and improve company standards.
• Maintain accurate training, certification, and compliance records.
• Manage PPE and tool inventory, including tracking, ordering, and distribution.
• Ensure records are up to date and organized for audits and internal review.
• Communicate with manufacturers, vendors, and internal teams regarding schedules and requirements.
• Support field service operations with general administrative tasks as needed.
• Identify gaps or issues in scheduling, inventory, or documentation and proactively address them.
• Other duties as assigned.

Required Education:

• High School Diploma or equivalent

Preferred Work Experience:

• One year of administrative, operations, or field service support role experience.

Required Work Experience:

• One year of administrative experience combined with 2 years of computer experience.

Preferred Skills and Abilities:

• Experience with inventory tracking or record-keeping systems.
• Familiarity with scheduling or training coordination

Required Skills and Abilities:

• Mid-level Windows-based computer skills/proficiency including Microsoft Outlook, Word, and Excel.
• Effective verbal and written communication, organizational, analytical, and interpersonal skills.
• Ability to manage confidential or sensitive information with professionalism and discretion.
• Ability to work independently.
• High level of accuracy.

Required Software and Other Tools:

• Microsoft Office.

Work Environment:

• Typical office environment.
• Frequent phone and computer usage.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Whaley Foodservice maintains a policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information, or any other legally protected status. Additionally, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals, and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state, and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail HRTEAM@whaleyfoodservice.com with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.